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“Perfect choice”
Review of The Terrace Motel

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The Terrace Motel
Ranked #4 of 13 Hotels in Franz Josef
Certificate of Excellence
Reviewed March 13, 2014

The very friendly welcome set the tone for our two-day stay here, and the advice on what to do and where to eat was spot on for our tastes. The room was very cosy and comfy, though with hindsight we would have opted for a larger room with a full kitchen. Didn't alter our enjoyment of the motel one bit. The request for extra pillows (for medical reasons) was met instantly, and the towels and linens were very good quality, which is important to us. The room had a proper desk for writing, which I liked - and they supply a plunger pot and real coffee in the "goodies kit". About as close to the centre of FJ as you can get, and the side street is a dead-end and very quiet. They'd also done an advanced booking on the HeliHike for us, and their advice to take the earliest trip of the day proved clever - we got away and had a great trip whilst many later flights were cancelled when the weather closed in. Can't beat local knowledge - and Tom also recommended a great place for brekkie on our trip north ( Clock Tower Café at Hokitika). He was SO right that we couldn't get to eat there - it was packed solid with a long queue to get a table, and we didn't have the time to wait. Thanks anyway - and many thanks for a lovely stay. Obviously we'll choose to stay again on our next trip!

Room Tip: If you arrive with no booking, ask to see the variety of rooms available
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  • Stayed: March 2014, traveled as a couple
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Thank THBNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, Manager at The Terrace Motel, responded to this reviewResponded March 18, 2014

Thank you for your nice comments. I hope you enjoy the rest of your holiday in NZ.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 13, 2014

Hi my name is Marco and I am from Chile. Terrace motel is the best place in Franz Josef!! we booked througt their webpage and could also prepaid, so when we arrived we just made check in. The staff was so kind and helped us on our plans in Franz Josef. Then we reached the rooms and we slept very comfortable. We were on the spa bedroom.. it is really worth to go in there!! A king bed placed on a big bedroom, kitchen with cooking facilities and the big price... the spa bathroom! incredible, I would really recomend to go there!
Marco, Chile.

  • Stayed: March 2014
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Thank MarcoBustos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, Manager at The Terrace Motel, responded to this reviewResponded March 18, 2014

Hi Marco

Thank you for your nice comments, and I am glad you had a good time at the Terrace. As you highlight we do have a variety of rooms including the one bedroom apartment with two person private spa bath you stayed in. I hope you enjoy the rest of your holiday.

For the best rate on all rooms please book direct on our website.

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Reviewed March 13, 2014

Hi im from Chile and this is my opinion...In Terrace Motel I feel very comfortable in this motel , good rooms, very clean ! and hot plates ! and the dishes so clean too and this is so important for me and the service so nice people no like the others places ! i love it ! and very central good location ! well really if you go there you feel good !

Camila (Chile)

  • Stayed: March 2014
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Thank Camilaww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

This motel is just off the main road so nice a quiet with a beautiful view of the mountain peaks. The room was very large with a single and a King bed. There was a kitchen area with fridge, toaster and kettle and utensils. It was very clean and well decorated, although in darkish colours which made it feel dull when first entering. I can find no there fault
The check in process was quick and the person gave some useful info about the surrounding area.

Stayed: March 2014, traveled as a couple
Thank 320KEVIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

Friendly and efficient reception.
Terrace is well sited just off the main road and next to a forest path with glow-worms. They have a good set up - motel units, some cottages and a van park.
We had 2 bedrooms, large lounge / diner / kitchen and a shower room. All very clean. Beds comfortable. When you need it, the drainer tray is in the cupboard under the sink! Some of the motel units are disabled access.

Minor issues - could do with a lock on the shower room sliding door. Bedrooms a bit tight, perhaps most guests are one nighters living out of the suitcase.

WiFi is included, but I had problems with my iPad squirting photos to the 'cloud' and to dropbox, which used up my allowance in a few minutes. Logan tried to help with iPad adjustments and gave us more access tickets.

Franz Josef has better scenery and immediate surroundings than Fox Glacier.

We would happily stay at the Terrace again.

Stayed: March 2014
Thank nuf_said_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

The Terrace Motel provides what you need for an overnight stop. We found it fairly basic, but clean and comfortable.

The front desk were helpful and forthcoming with their advice. All in all it fitted the bill.

Stayed: March 2014, traveled as a couple
Thank Savik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, Manager at The Terrace Motel, responded to this reviewResponded March 18, 2014

Hi Savik

Thanks for your comments, and I am glad you found the room comfortable. We will take your feedback on board and look at our room facilities, we certainly aim a lot higher than basic, by providing a lot of room extras that are not normally provided at our price point - such as make up remover, biscuits, sweets, filter coffee etc.

Our system has no record of anyone with your name staying but I assume you must have stayed in one of our three cheaper rooms. While our smaller rooms (by most motel standards they are still large) are very popular and we often get complemented on them. Our other rooms contain cooking facilities, most have covered parking and are very large with tables, chairs, couches and some have separate lounges. We also have a two person private spa bath in a one bedroom apartment.

I hope you will stay with us again as I would be keen to show you some of our other rooms that are only slightly more expensive.
For the best rate on all rooms book direct on our website.

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Reviewed February 23, 2014

Right after arriving at Franz Josef we went straight to the Terrace Motel. We did our bookings prior tour arrival and everything was ready for us. We couldn't ask for more, Terrace has an excellent staff that gave us great and useful suggestions about Franz Josef and the surrounding areas. The room was very comfortable and super clean, and free Wi-Fi!!!! We would definitely would stay there again!!!

  • Stayed: February 2014, traveled with friends
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Thank Ramiro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Terrace Motel

Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 13 Hotels in Franz Josef
Price Range: $93 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
Official Description (provided by the hotel):
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 
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