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Te Waonui Forest Retreat
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Reviews (763)
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625 - 630 of 763 reviews
Reviewed September 18, 2012

Having previously stayed at Scenic Franz Josef and not being overly impressed at all I did not quite know what to expect from Te Waonui Forest Retreat. We arrived late in the afternoon on 3rd September 2012 having had a long drive from Arthurs Pass. We were greeted at the door by a wonderful gentleman by the name of Damien who showed us to the bar where we enjoyed hot towels and some light snacks and drinks. We were then shown to our beautiful room. In our room there were hand written cards welcoming us to the hotel. There was also a hand written card to my five year old son letting him know they had set up a DVD for him and if he wanted cookies and milk they would bring them up. Our dinner was beautifully prepared by chef Ian as was breakfast. He was a credit to the hotel and came and spoke to us at length and was very friendly. Our stay coincided with the hotel being open for the first night since the winter break and we were one of three guests in the hotel. During our dinner we had an unexpected fire alarm go off. The hotel were extremely apologetic that we had to evacuate, however for my five year old son to get to meet the Franz Josef Fire Brigade was the biggest thrill of his whole trip. Overall Damien, Ian and all the staff at Te Waonui Forest Retreat were excellent and I would recommend this hotel to anyone. Thank you

  • Stayed: September 2012, traveled with family
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Thank SimOne71_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Te Waonui Forest Retreat, responded to this reviewResponded September 19, 2012

Thank you for the great review.
We loved having you stay with us and it was the highlight of our day seeing Baileys face light up when he met the Fire Chief. It is guests like you that make our jobs a pleasure, thank you again for the lovely review I will pass it on to the team.
Warmest egards
Kerryann

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Reviewed August 21, 2012

We weren't sure what to expect of the Te Waonui Forest Retreat - we only hoped for someplace half-decent to call our base for our explorations of Franz Josef and the Westland National Park region. We actually got much more than that, however - a retreat of a standard rivalling bigger name hotels in swish parts of the world. The rooms were not enormous but had a lot of rugged New Zealand style, with stone and wood featuring in the interior furnishings, and good toiletries, if that sort of thing appeals. The windows are large and look out onto undisturbed woodland, which was entirely appropriate and relaxing. The reception staff were exceedingly pleasant and kind. They were Indian, which may reflect the ownership of the hotel or some quirk in the NZ employment visa system, but whatever. We took our meals in the restaurant twice and found it very good, excellent in fact, although the service was a little harried and slow -- not sure if they were understaffed? The location was also very good - only a short walk to the centre of Franz Josef and all it offers - we recommend white water rafting, helicopter rides to the glacier and the kiwi centre. Overall an excellent choice in Franz Josef - they did very well by us.

Stayed: December 2011, traveled with family
1  Thank beauchamptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Te Waonui Forest Retreat, responded to this reviewResponded September 6, 2012

Thankyou for your lovely comments - we appreciate you takign the time to review us. Regarding the Indian staff - Te Waounui works very closely with the Hospitality Training Schools in New Zealand so we offer all nationalities an opportunity to work in the Hotel. We have had excellent results in regards to our service and it offers students a practicle platform from which to start their journey into Hotel Management.
Again thankyou for your comments and we trust you enjoyed the rest of your stay in New Zealand.
Kind regards
Kerryann

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Reviewed July 8, 2012

We stayed here for 2 nights and everything was just perfect. The rooms were very nice with a good view of greenery from balcony. The one advantage for Indians is that most of the staff at front desk are Indians. Also they offer you dinner vouchers at Indian restaurant located nearby. The best part is they also offer bicycles, on which you can ride all around franz joseph. Though i havent stayed in any other hotels over here, still i will say this must be the best hotel over here.

Room Tip: all rooms over here are similar.
  • Stayed: March 2012, traveled as a couple
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1  Thank Abhishekgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Te Waonui Forest Retreat, responded to this reviewResponded August 27, 2012

Thank you so much fro taking the time to write a review. We are delighted you enjoyed your stay at Te Waonui. We have a variety of international staff and hope to be able assist all nationalities, and it appears the team assisted you during your time in Franz Josef.
We look forward to welcomingy ou back..and trust that you enjoyed the rest of your time in New Zealand. Kind regards Kerryann and the Team at Te Waounui

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Reviewed May 1, 2012

We stayed for just one night as part of a tour of NZ. The rooms are very nicely furnished and had a nice range of accessories in the bathroom.
Dinner was very nicely presented and very tasty with good service.
We enjoyed our night here.

  • Stayed: March 2012, traveled with friends
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Thank SixpenceUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Te Waonui Forest Retreat, responded to this reviewResponded May 6, 2012

I am pleased you enjoyed your stay with us...it is great to have positive feedback.
I hope you enjoyed the rest of your time in New Zealand.
kind regards
Kerryann

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Reviewed April 30, 2012

We stayed here for only one night and was very impressed with this hotel. The staff were execellant, nothing was too much trouble. The evening meal menu was varied and very tasty and beautifully presented. The shampoo and soap supplied were 1st class in the bathrooms. A great place to stay wonderful surroundings and only a short walk to the village.

  • Stayed: April 2012, traveled as a couple
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Thank kelly98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScenicHotels, General Manager at Te Waonui Forest Retreat, responded to this reviewResponded May 6, 2012

Dear Kelly98

Thank you for taking the time to review our property. I am pleased you enjoyed your experience. The room amenties we use are 100% NZ made, they are produced by Les Floralies and called Earths Organics. I agree they are wonderful and we are pleased to offer them to our guests.
kind regards
Kerryann

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