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“A pleasant surprise to find a hotel where the owners take an active and positive part.”
Review of High Peaks Hotel

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High Peaks Hotel
Ranked #7 of 10 Hotels in Fox Glacier
Certificate of Excellence
Hertfordshire UK
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“A pleasant surprise to find a hotel where the owners take an active and positive part.”
Reviewed May 22, 2010

We stayed in this hotel for two nights near the end of their summer season and found more than acceptable. The room was large and comfortably furnished with a good en-suite bathroom. The owner could not have been more welcoming and helpful. They had a good bar and a restaurant serving a wide choice of reasonably priced food. During our 5 week tour of New Zealand we stayed predominantly in 4 or 5 star B&Bs, which offered a different type of stay - more personal and intimate. However, High Peaks compared favourably in that it does not claim to be any more nor any less than what it is - a good, comfortable hotel where the owners involvement ensures that their standards are maintained..

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank RickyHertfordshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
The Woodlands, Texas
Level Contributor
526 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed April 16, 2010

What a pleasant surprise. Even though the owners were in the process of closing for the season they kept the hotel open for us. We were the only customers and were given a key to the front door. The owner personally prepared a wonderful breakfast for us the next morning. A wonderful value and experience.

  • Stayed March 2010, traveled as a couple
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Helpful?
1 Thank drlehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2010

Nice folks and nice/new room. We stayed in 10 different hotels during our 3 week vacation to NZ, from Christchurch to Nelson area, down the west coast to Queenstown, Milford Sound and back to Christchurch. High Peaks was the most expensive, smallest, and the only one with no kitchen or even a refrigerator. It had a small "cooler" but was not turned on when we arrived and after running for 2 days it still did not keep things cool. It was one of the few rooms with no view and what a shame with Mt Cook right there in view as you drove around the town.

  • Stayed January 2010, traveled as a couple
    • Value
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Helpful?
1 Thank dhsplseeandd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alanchant, owner at High Peaks Hotel, responded to this review, March 26, 2010
I regret that this gentleman was unhappy with his stay at High Peaks but there are some issues that I would like to address. Firstly High Peaks is a HOTEL, Not A Motel. Hotel rooms do not have kitchens, motels do. So clearly this gent had been staying in motels. Hotels generally command higher tariffs than motels because of the added facilities they offer, ie, reception with lounge and full time receptionist, bar and restaurant. Also tariffs tend to be higher in the Glacier region due to short tourist season. Our tariffs are very competitive compared with similar styles and levels of accommodation.
Our rooms and bathrooms are very spacious, much larger in fact than most hotel rooms.
The coolers in the rooms are for small items like medicines and water bottles and are certainly not for large quantities of food. Refridgerater and freezer space is available at reception.
We have a magnificent view of Mt Cook and Mt Tasman from our property but regretably it was not possible to build a 20 room accommodation block on limited space and have every room with a view. The view we enjoy can not be seen from the town, as stated in the review, but only down Cook Flat Road where High Peaks is situated.
In summary, I am disappointed that this gentleman chose to stay here for 2 nights and then complain on Trip Avisor, without naming hiself I note. As the room was not suitable he should have checked out on arrival and found the type and budget of accommodation he required.
High Peaks is not set up for self catering but if you are genuine hotel style travellers we would love to see you and will go out of our way to ensure you have a very happy stay.

Alan Chant
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 1, 2010

Stayed 2 nights in the King Suite which was a standard hotel room, clean, comfortable but lacked atmosphere. We ate in the restaurant one evening and would rate the food and service as average, food was well cooked but the menu lacked imagination. No air conditioning and a charge for internet didn't endear us, but on the plus side the receptionist was very helpful and her advice proved to be useful.

  • Stayed February 2010, traveled as a couple
    • Value
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Helpful?
Thank 4barley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alanchant, Owner at High Peaks Hotel, responded to this review, April 8, 2011
Wireless internet is in every room and is and always has been completely free.

Alan Chant
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mainlander
1 review
Reviewed January 12, 2010

We stayed at High Peaks Hotel for 3 nights and found it to be a delightful place to stay. The rooms are spacious , well appointed and spotlessly clean. The staff were cheerfull and helpfull. We dined in the restaurant each night and found the food to be world class. In fact we have dined at many of the top restaurants around the world and found the food at High Peaks to be as good as any we have eaten. A lovely place.

  • Stayed December 2009, traveled as a couple
    • Value
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Helpful?
Thank greyjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
312 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 2, 2010

A good hotel to stay if you don't want to be in the middle of 'town'. We ate at the restaurent which was okay, not bad but not great either (as the promo said it would be). I would probarly stay here again as it is a little out of town and is nice and quiet.

  • Stayed December 2009, traveled as a couple
    • Value
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Helpful?
Thank Mark&Rosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 26, 2009

Found this little "gem" of a motel at the base of the Fox Glacier. The staff could not have been more pleasant or helpful. The rooms were clean cosy and warm and very nicely decorated. The laundry room had all new machines which was very useful as we had been on the road for several weeks . Had an excellent meal at the motel restaurant with great views of Mount Cook. Would definately recommend this motel.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Woktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Peaks Hotel

Property: High Peaks Hotel
Address: 167 Cook Flat Road, Fox Glacier, Westland National Park (Te Wahipounamu), New Zealand (Formerly High Peaks Motor Lodge)
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Fox Glacier
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — High Peaks Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
High Peaks is a modern hotel offering comfortable, relaxed accommodation in Fox Glacier, on the West Coast of New Zealand's South Island. Set in a quiet, rural location, High Peaks provides you an ideal setting to enjoy some of New Zealand's most spectacular scenery. The hotel is perfectly located as a base to explore the West Coast's glacier country and Lake Matheson, one of our local icons is only a hop skip and jump away. ... more   less 
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