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Heritage Gateway Hotel
Ranked #3 of 4 Hotels in Omarama
Sydney, Australia
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great value of money”
Reviewed March 21, 2013

Fantastic venue. Rare establishment. Great management. Value for money. Environment friendly. Nice common area. Yummy breakfast menu. Decent bed, tv and clean bathroom. The room we got had a large living area, with a big private balcony with mountains and sunset view.

Room Tip: Rooms with roadside balcony got nice sunset view over mountains!!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mostafa_Akber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    22
    58
    76
    10
    9
See reviews for
19
93
12
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
UK
Level Contributor
171 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed March 10, 2013

This hotel was fine for one night, and the garden was very pleasant for relaxing in. My room was good, except that there were no net curtains, so it was a bit like being in a goldfish bowl, but fortunately the management recompensed me in the usual way.
I din't have the buffet meal, but I understand from other members of my group that it was only just about acceptable. The bar snacks were reported to be better.

Stayed February 2013, traveled with friends
Helpful?
Thank Worldtravellerxyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 1, 2013

Large clean and tidy premises. Great cheap wireless internet but ridiculously small tv. Unable to be watched from bed as also has a volume control of 50 out of 100. Had room near road but not too much issue with noise. This hotel is clearly a stop for truckers though so morning was a little nosier. Not a big problem as when working I am an early riser anyway. Restaurant good and flexible with great bartender.

Room Tip: Away from the road if you like to sleep in.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlloftheLights1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 23, 2013

We spent one night here on our bus trip in February. The room was fine and large, clean and comfortable, but the restaurant was crowded with two bus groups and the food was average. The vegetables were hard as if they hadn't been cooked enough.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobandDeirdre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 22, 2013

We stayed here on our second night In New Zealand as we began our drive round teh south island. The room was spacious. We liked the restaurant and bar, which we found was reasonably priced. As only 2 rooms had booked breakfast we didn't have a buffet but a full cooked breakfast. with a help yourself arrangement with cereal fruit etc.

We found the staff were friendly and helpful and enjoyed our stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonClaireW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy S, General Manager at Heritage Gateway Hotel, responded to this review, March 5, 2013
Thank you for your comments - we appreciate you taking the time to write your review.

Guy Sanders

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
223 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed February 18, 2013

This is a motel style hotel. The rooms are on two floors.

The guest rooms are spacious with a double and single bed. Tea and coffee making facilities, an iron, and a small fridge are provided, but no in room safe.

The rooms are clean and the bathroom although dated is a good size. The ground floor rooms have limited privacy with large picture windows overlooking public areas or the road.

Room and bathroom heating is available but no air conditioning.

There are very limited facilities in Omarama. It is a stopping place for tour buses and travellers between Christchurch and Queenstown. So the hotel's restaurant is the best you will get. The dinner is a self service style with a reasonable selection of food.

The hotel has a guest laundry facility.

The hotel has Wifi there is a charge for this service.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StuartRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy S, General Manager at Heritage Gateway Hotel, responded to this review, February 20, 2013
Thank you for your comments.

While we are a tour hotel, and run a dinner buffet when we are busy, we also offer a bar menu on these nights - on quieter nights a full a la carte menu is also available.

With regards to wireless internet - the charge is $5 for a 24 hr period.

Guy Sanders
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 10, 2013

My husband and I stayed here for a weekend. We found the staff very professional yet friendly. We were lucky enough to have a bed and breakfast deal on the Friday night followed by the Dinner, bed, breakfast and hot tubs for the Saturday night. I don't understand the comments about the rooms being "dated" as ours was perfect for our stay. Perhaps the showers are a little old but they are clean and perfectly functional. During our stay the weather was exceptional (perhaps too hot) and a fan in our room would have been nice.
It was great to be able to walk down to the restaurant in the morning to the welcome smell of breakfast already waiting for us. The buffet was a great start for a day of fishing.
The dinner buffet was equally as good and there was alot of food to chose from. From ravioli to 2 roast meats which were served by the chef and ample vegetables and salads. There is a choice of having the buffet or a la carte but I cannot comment on the a la carte but it did read well on the menu.
The setting is peaceful (even tho' it is on a main road) and so central to everything we wanted to see and do.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy S, General Manager at Heritage Gateway Hotel, responded to this review, February 12, 2013
Thank you for your comments. It is great to hear when we have 'got it right'. We are located in a unique part of the country and it is great when our fellow kiwis appreciate what we offer.

Guy Sanders

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritage Gateway Hotel

Property: Heritage Gateway Hotel
Address: State Highway 8, Omarama 9412, New Zealand
Location: New Zealand > South Island > Canterbury Region > Omarama
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant
Hotel Style:
Ranked #3 of 4 Hotels in Omarama
Price Range (Based on Average Rates): $
Hotel Class:3 star — Heritage Gateway Hotel 3*
Number of rooms: 98
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