We stayed in a self contained unit - as soon as you walked in, you were confronted with a bunk bed, a two seater couch, a small table and the kitchen. Heater, Grill, Microwave and DVS system (which came extremely handy) The bedroom had a double bed. Bed lights were positioned as if bunks were originally in the room. People had to go through the bedroom to get to the shower and toilet. Unit was essentially tidy. Outside was beautiful foliage, which my kids enjoyed building a hut from fallen branches and leaves. No view of Ruapehu from our unit, but a quick drive up to the mountain gave us the fix we needed.
Only gripe is that there was no mat to swipe our outside shoes with, so we kept trapsing in dead leaves and gravel. That ... and the weather! However, there was a hoover in the unit that we were able to use.
Check in was simple, and overall, everything was as expected and good value for money.