Stayed here on a stopover on a road trip up the Island. It really is a beautiful setting and and what they do well they do very well, but where they are positioning themselves price wise they simply aren't polished enough.
For example, the bartender was terrific, asked for preferences and then created great cocktail to suit, bought it to you in the beautiful lounge, but then not an hour later you are asking for the second time if you could please have the wine you ordered as you had now had your meal for 10 minutes.
Again at breakfast there was no espresso coffee. Just a machine. Fine in a cheap hotel, but not good enough for the price.
Staff seemed young and flustered. All really pleasant but maybe not enough support.
Rooms were very nice and had a peak view up the mountain. Bathroom well appointed but very small shower.
To be honest if I had paid $100 less per night I would have rated much higher - probably excellent.
- Official Description (provided by the hotel):
- Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more less
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- Also Known As:
- Bayview Chateau Tongariro Hotel Tongariro National Park
- Bayview Chateau Tongariro National Park