We went there for my sons birthday - it was so bad. The food quality was that of a couple of days old (thats what it looked like and tasted worse)
My son turned 18 and hes a big eater...he almost couldnt do one helping
The chocolate log was so dry and the cream was old - i tried soaking it in fruit salad juice and it still didnt soften the sponge...I am not exaggerating...
I have told friends and family about my experience and am totally put off with valentines as a whole now...I hear the North Shore branch may still be operating well - but I know for sure that Pakuranga isnt