Arrived in Montañita on Dec 26, and went in person to pay upfront for a private room for the two of us for the hardest dates to book, Dec 30-Jan 2. The prices were jacked up to $43/nt total for the one room, but this is common practice.
We watched the main front desk guy update the reservations book and we had a receipt and everything. However when we showed up on Dec 30, they said there was some confusion and there were no rooms left. He then apologized profusely, and it could have been an honest mistake hence the two stars and not one, but this is the busiest weekend of the year and now we had no room.
He offered a refund but we stood their helpless, trying not to be angry as we were in his hands now. He led us on a short walk to two other unofficial hostels (no signs), asked his friend across the street if he had anywhere we could stay, and eventually he found us a room a block down in an unmarked unfinished building. It was nowhere near the quality of the room we saw in Montezuma, but we still had to pay the full amount.
To his credit he let us sit in the lounge for those four days to use his spotty wifi, since the new room had no wifi/kitchen/restaurant/anything at all. The wifi was down for two days but they didn't really seem to care.
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- Also Known As:
- Hostel Montezuma Hotel Montanita