We were celebrating our honeymoon and from the reviews and web page for the hotel were very excited to visit this hotel. When we arrived the staff was friendly (that was the best part). We checked in and were escorted to our room. The room was large however it smelled musty and moldy and had very old style furniture. I asked for a room change which was granted and we went to the next room. It was still a bit musty but better than the first room. We unpacked and headed to the pool, it was much smaller inperson and only 4 1/2 feet deep at the deepest end. Not much of a beach or any chairs on the beach. The bar is next to the pool area where there is a small and expensive menu and we found out the bar closes at 10pm. There is no bar inside the hotel. The game room is musty and moldy, you could see the mold on the walls. The TV room is very musty and they have 2 cats that occupy the space at times. I could go on for a long time but here it is in a nutshell, we checked out early due to poor conditions of the hotel. No refund either. Don't waist your hard earned money on this hotel. I hope this review helps with your vacation plans.
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- Also Known As:
- Hotel Mercedes Ilhabela, Brazil