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“Nice hotel”

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Fairfield Inn & Suites New Bedford
Ranked #1 of 2 Hotels in New Bedford
Certificate of Excellence
Reviewed June 28, 2012

I stayed here for 2 nights for work - The rooms were definitely new and extremely comfortable! I was very impressed with how nice the hotel looked!

The staff were very friendly and helpful - definitely felt well taken care of.

My only qualm about the whole thing was the breakfast... I know, free breakfast, but come on... microwave eggs in weird little packages like hot pockets or something. Chewy home fries... depressing fruit selection. This is the only reason I knocked a star off....

This place is also located within a few blocks of everything you'd want - ferry terminal, whaling museum (which is FANTASTIC), restaurants, bars, etc.

  • Stayed: June 2012, traveled on business
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Thank Lovintheworld17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Thank you for taking the time to rate our hotel. We are always happy to hear that a guest enjoyed their stay. I apologize for the unsatisfactory breakfast, but all of our breakfast items are mandated through Marriott. We do hope to see you again sometime!

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279 - 285 of 345 reviews

Reviewed June 4, 2012

Arrived here memorial weekend for a fishing trip with my hubby around 12am. Bonnie opened up and checked us in. We told her about the fishing trip in 3 hours, she watched our car since we left expensive rods in there. She let us park around the front area. She also had coffee ready for my husband at 4am along with some yogurt and fruit cups to bring with him on the boat. Thank you Bonnie! Hope you boss reads this.

And of course the boat comes back a little pass check out time. They let us check out a little bit late which was really nice. Didn't like to feel rushed. The pregnant lady there was very understanding.

Aside from the awesome staff, the rooms are decent size, good ac, clean, and looks fairly new. The free breakfast is great. It serves the purpose

  • Stayed: May 2012, traveled as a couple
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Thank lexxis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Thank you for your review. Our staff is always going out of their way to accomodate all guest requests. We are happy to hear you enjoyed your stay with us, and hope to welcome you back in the future!

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Reviewed May 31, 2012

Well my friends and I just wrapped up our annual fishing trip in New Bedford. Marriott you guys in New Bedford know how to treat your guest. First i want to say thank you. We were getting up at 3:00 am. The night associate opened up a quick breakfast so that we could eat something on the run. Sure wish I could remember her name. She was fabulous. She was on duty over Memorial day weekend. The cookies in the evening didn't hurt either.

Every year My friends and I trek down to New Bedford to porgy fish and every Year we all look forward to staying at the F airfield. You guys never disappoint us. Please tell the staff how much we truly appreciate their effort. Being GREAT does take some effort and you continuously hit the nail on the head every time. J W Marriott would be very proud of this staff. We are looking forward to seeing you again next year.

Thanks again
Dennis Phillips
MD

Room Tip: Harbor view will give you a scenic view of the fishing vessels.
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  • Stayed: May 2012, traveled with friends
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1  Thank DMAN0431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara H, General Manager at Fairfield Inn & Suites New Bedford, responded to this reviewResponded June 4, 2012

Thank you for taking the time to review our hotel. Our staff works hard to make every stay a great one, and they are always happy to hear when it is appreciated! We are glad that you choose the Fairfield in year after year! See you on your next fishing trip!

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Reviewed May 30, 2012

Everything I'd great about this place...hospitality, rooms, food. You name it!

  • Stayed: May 2012
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Thank Lazybu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara H, General Manager at Fairfield Inn & Suites New Bedford, responded to this reviewResponded June 4, 2012

Thank you for your feedback. It's always great to hear that our returning guests have great stays time and time again!!

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Reviewed May 30, 2012

We stayed at the Fairfield in New Bedford for 3 nights May 2012, The Hotel was clean and nicely decorated. The staff were friendly and helpful. The rooms were clean and fresh smelling. Coffee and Tea were available all day in the lobby. We had a room overlooking the harbor and the view was great. The only thing that could have been improved on was the TV. The room we had some of the TV stations didn't have sound. We like watching the weather channel in the morning before going out and there was no sound on that station or some others. I reported it to the front desk and was tolld sometimes they have problems with the satilite reception. The weather channel worked in the main area. The housekeeping staff was pleasant and helpful and did a nice job straightening the room The overall appearance of the property was clean. We enjoyed our stay there.

Room Tip: We stayed on th 5th floor. The view was great.
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  • Stayed: May 2012, traveled as a couple
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Thank carol w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara H, General Manager at Fairfield Inn & Suites New Bedford, responded to this reviewResponded June 4, 2012

Thank you for your kind review of our hotel. We are glad to hear that your stay with us was enjoyable, and hope to see you again soon!

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Reviewed May 21, 2012

I had read the reviews prior to staying and had hoped the comments about the condition of the hotel were incorrect Wrong!! I had brought my Mom to a wedding shower and unfortunately she found what appeared to be a bed bug in one bed and hair all through the other bed. It was reported to the front desk staff who did apoligize however they were full to capacity and the front desk manager came up and changed the linen. The next day we received our bill and were still charged the full amount, which I felt was not reasonable considering the uneasy feeling we had sleeping in that room for the night after what we discovered, so once again we had to go to the front desk to request a discount for the condition we found the room in and only after asking did we receive a discount. Isee from other reviews we were not the first ones to discover unchanged linens in the room. I would think this would be a serious enough concern to be doing something about it.

Room Tip: Check the linen before going to bed!
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  • Stayed: May 2012, traveled with family
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2  Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara H, Manager at Fairfield Inn & Suites New Bedford, responded to this reviewResponded May 23, 2012

Thank you for taking the time to review our property. I am sorry to hear your stay was disappointing. Due to the change of the season there are more insects around, and as much as we try, a living insect will make its way into a room on occasion. The issue was addressed when it was brought to our attention, and are sorry to hear you felt uneasy after new sheets were put on both beds. We do hope to see you again in the future to show you how much pride our housekeepers take in their work.

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Reviewed May 2, 2012

Above average Fairfield Inn - great front desk service, complimentary breakfast, right across from the harbor. The suites are nicely done.

  • Stayed: May 2012, traveled on business
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Thank BrainSci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara H, Manager at Fairfield Inn & Suites New Bedford, responded to this reviewResponded May 9, 2012

Thank you for rating our property! We are happy to hear you enjoyed your stay and hope to see you again in the future.

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Additional Information about Fairfield Inn & Suites New Bedford

Address: 185 Macarthur Dr, New Bedford, MA 02740-7275
Phone Number:
Location: United States > Massachusetts > New Bedford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in New Bedford
Price Range: $121 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Bedford 2.5*
Number of rooms: 106
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Also Known As:
Fairfield Inn And Suites New Bedford
Fairfield Inn & Suites New Bedford Hotel New Bedford

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