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“Beautiful location”

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Fairmont Kea Lani, Maui
Ranked #3 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersBronze level
Colorado
Level Contributor
190 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Beautiful location”
Reviewed November 16, 2013

Just returned from the Fairmont Kea Lani; it's a really beautiful hotel. Our room had two queen beds in a "suite" design, with TVs in both the living area and the bedroom area. The living area had a small refrigerator and microwave, as well as a coffee maker and tea maker. The patio was accessible from both the living room and the bedroom. As members of Fairmont's President's club(membership is free), we also got free Wi-Fi. The room was large and very quiet; staff members were very helpful. The hotel grounds are beautiful and the hotel beach is large and very nice. Also a great location; a really nice place to stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank hrtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (951)
Date | Rating
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English first
San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2013

This hotel is just fabulous. We recently went on a family vacation and stayed there for 10 nights. It was everything we could ask for and more. Great rooms, excellent service, friendly staff and great facilities. We can't rate this resort highly enough. We will definitely go back.

  • Stayed October 2013, traveled with family
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Helpful?
Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrudyPeterson, General Manager at Fairmont Kea Lani, Maui, responded to this review, November 20, 2013
Thank you for the fantastic review. We're so pleased that your family vacation was memorable. We look forward to welcoming you back again very soon. Best wishes and a warm aloha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 10, 2013 via mobile

Booked here for a conference with a friend. It was better than fantastic. They thought of every little detail from the welcome drink and lei, to the keruig coffee maker in the room, large bottles of sunscreen and aloe at each poolside, and no towel nazis--towels freely available at each pool. The concierge was fantastic--all of them--we dealt with a few as we planned a few different activities while here. They even have little coolers you can take for day use. Housekeeping was amazing as well and even do a turn down service and tidy each day. I was so impressed and definitely would love to stay here again. The only negative I can offer is the internet service was sketchy but it was free. You do have the option of upgrading for a $10/day charge but heck, you're on vacation in Hawaii!! Who needs internet...??highly recommend!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephnp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, November 20, 2013
Aloha and thank you for the wonderful compliments - we're so happy that your stay was "better than fantastic!" We truly appreciate you sharing all of the little things that make our resort so special. We hope to welcome you back very soon. Best wishes and aloha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2013

I have travelled to this resort several times, and every time I go, it just gets better! From the moment you arrive at the hotel, the staff jump into action and are so friendly. They give you a delicious juice, and bring you to your room. The food is amazing here, and this place is really kids friendly. I would recommend this resort to anyone. I hope that you enjoy this resort as much as I enjoy it! My last stay was actually before June 2013, but I am going to Hawaii again very soon!

  • Stayed June 2013, traveled with family
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Helpful?
1 Thank Harriet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 8, 2013

Attention to detail, great rooms with unbelievable views, a great beach, fantastic lounge with Hawaiian singers, choice of restaurants with great food ...the list goes on. This will always be our "go to" spot. Just had our third trip to Fairmont and planning another now. The service is consistently great, the staff look happy to be there and they are incredibly attentive without being overbearing.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank 6Minny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrudyPeterson, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review, November 14, 2013
Mahalo for your amazing review and for being such loyal guests. We couldn't be more pleased that you enjoyed your stay and greatly appreciate you recognizing our staff's attention to detail. We look forward to welcoming you back many more times in the future.
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Torrance, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2013

We had a wonderful time at the Fairmont Kea Lani. From the moment we arrived, we received outstanding service. Our room wasn't ready, but they called us as soon as it was available. Once we were in the room, they delivered our luggage, then the registration staff called our room (when they hadn't heard from us) just to be sure that the room was satisfactory, and we were happy with the location. We enjoyed the adult pool, and walks along the beach. Nick Seafood Restaurant, was very good. We ate there twice.

Room Tip: They are upgrading/renovating rooms. Ours was one of the completed renovations. It was very nice.
See more room tips
Green Features: The hotel is environmentally sensitive, providing laundry services as needed, and with the type of plumbing fixtures installed in the baths.
  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank HappyWailea44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 5, 2013

This is my second stay at the Fairmont Kea Lani and I must review! I am (with my group) so in awe of how thoughtful the hotel management is in providing those little things that bring comfort and class to a stay in a hotel. Some of these things include : corkscrew and glass wine glasses in each room for our imbibing pleasure; washing machine AND provided detergent on each floor for use at no additional charge; 24-hour pools: no worrying of being kicked out of the hot tub or not being able to do early-morning laps; very friendly and happy staff; couches and lounges on the lawn; delicious food outlets and much much more! So worth the stay...

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarahe80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Kea Lani, Maui

Property: Fairmont Kea Lani, Maui
Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wailea
#2 On the Beach Hotel in Wailea
#2 Business Hotel in Wailea
#3 Green Hotel in Wailea
#3 Spa Hotel in Wailea
#3 Romantic Hotel in Wailea
#3 Luxury Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more   less 
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea

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