Recently spent a week here with our 2 kids (tween and teen) and would recommend it and would return. Would really rate it 4.5 with reasons mostly due to location- not much to walk to around the hotel except the four seasons and a little trek from the hotel rooms to the beach which makes it a little cumbersome to fetch things and use the restroom, and our teens were not very excited about the pool area though it seemed fantastic for both younger kids and has an adult only pool.
CHECK IN- lovely lobby and staff upon arrival. The bonus at check-in was they had an iPad that they used to show us the views and locations of different rooms on the property and showed us our options- nice touch and helps to not have to guess/potentially change rooms. They also didn't have rooms available in north tower for us due to renovations, so threw in our rollaway bed for free.
PARKING- pretty convenient to self park and plenty of room under the garage when we were there- go past the tight outdoor spaces and turn right into the garage.
ROOMS - I would give these a 5. The suite set up was perfect for our family of 4, and the hotel even gave us a rollaway free of charge so our kids slept separately. Twice a day room service was appreciated so the sofa sleeper was put up during the day and then nicely made again in the evening. The balconies are large and our ocean view was beautiful and enjoyed several times /day. The bathrooms are huge with nice shower and tub, separate toilet, plush towels, and kept very clean, and even a nightlight.. There are 3 single closets to use all with lighting. The mini bar area with fridge and micro served us well to have breakfast, snacks, and drinks bought from the Safeway about 10-15 minutes away. Bring some DVD's for nighttime entertainment.
Beach/pool- from the hotel rooms the beach is a 5-7 minute trek down a small incline (but very close to the villas). The umbrellas are checked out at the beach hut and put up where you want by the beach guys along with as many chairs/tables you want ( tip the beach guys, they do a good job and they were very appreciative- hint hint). The umbrellas/chairs are free, but keep in mind if you leave for more than an hour then your name is removed and your spot is up for grabs- this happened to other families twice while we were there, so don't plan on going to get your spot early and then leaving for a few hours. There is an option for all day set up for a fee, I think $75. Also, the front row goes early and can be filled by those who pay, but we were lucky on 2 occasions to get down there by 8-9 am and get front row. The beach is public, so others can and will set up in front of you, but the front row is still nice for watching kids. Boogie boarding was enjoyed by all, even on red flag days it was ok for my kids if they stayed closer to shore. We rented boogie boards for the week at a place in Kihei (much much cheaper then renting from the hotel). Snorkeling just off the beach is great if the surf is not high/ churning, but then it is too murky. My husband had 1 good day while we were there and saw a sea turtle.
We didn't use the pool much, but there is a small slide, a basketball hoop, and 2 hot tubs and a very small kiddie pool, this area tended to be very crowded, had to get chairs early if you want shade and the cabanas are reserved for a fee.
Food- we only ate breakfast buffet once but the food was plentiful (at $100 for 1 meal, I would only do this if it were included) otherwise we had stuff in our room either from the market/bakery downstairs or from Safeway and ate with a great ocean view on our balcony. We enjoyed going to the on site market for lunch with good salads, sandwiches and pizza that we also ate on our balcony. The pool cafe was decent, good variety of foods and good service, nothing special. We ate at Ko one night- our kids are not seafood eaters so it was not an ideal menu for them and while the service was fantastic, our food was just good. Ok for a night, but had better meals around the island.
The lobby bar was a great place for sunset cocktails!
The grounds were kept absolutely beautiful.
There is a small game room with ping pong, fussball, and Xbox games for the kids.
Overall, this hotel was a great stay for a relaxing week and I would recommend it without reservation as long as you don't mind the walk to the beach.
- Official Description (provided by the hotel):
- Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more less
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- Also Known As:
- Fairmont Kea Lani Maui Hotel Wailea
- Fairmont Hotel Wailea
- Fairmont Maui
- Fairmont Wailea
- Wailea Fairmont
- The Fairmont Kea Lani
- Fairmont Kea Lani, Maui Wailea