We recently visited the Fairmont Kea Lani for a 5n stay at the end of April. This was our first time to Hawaii. We decided on the Wailea area in southern Maui as we wanted to participate in several off-resort excursions (Sunrise over Haleakala and a snorkel trip to Molokini), and it seemed easier to get to these sites from the southern end of the island rather than the Kaanapali/Lahaina area. We decided on the Fairmont as I am a Fairmont President’s club member (from a previous business trip), and we found a package deal on-line that our travel agent, Mike McHugh at Dream Makers Vacation Services, was able to meet.
The ease of our trip started prior to arrival. After making our reservations, I received several emails from the resort concierge service, thanking us for choosing the Fairmont and offering help for any portion of our trip. We requested and received information on the excursions we were interested in and had wonderful interactions with the concierge. Our flight was scheduled to arrive around 10am, so I requested an early check in via the concierge, as well as a room on the top floor. Check in was smooth, our requests for early check in and top floor were granted, and we received an upgrade to a deluxe oceanview suite (thanks again to our travel agent, Mike!), room 604. We had a wonderful view of the resort pools/grounds with the beach in the distance, past all of the villas.
Our suite was beautiful and spacious—small kitchenette in the entry-way, a sitting room with TV/couch/desk, a large en-suite bathroom with double vanities, deep sunken tub, walk-in shower and a WC. Bedroom was good-sized, w/King bed, TV and his-and-her closets. We didn’t really unpack, as we were only here for 5d before heading to Oahu (business meeting for me).
The resort was absolutely stunning. Grounds were well maintained. There were more than enough chairs around the pools, although a lot of chairs were on the grass rather than the patios around the pool. We actually preferred the chairs in the grass, as the patio tile was blistering hot while the grass was not. We spent all of our time on resort at the adults-only pool, which was quiet and more laid-back than the central pools that catered to families with children. We were surprised (and relieved) to find that the resort provided iced water (plain or with lemon), sunscreen (SPF30 and 50) and aloe gel at multiple stations around the pools. I had heard that bottled water was pricey, so it was nice to just grab a glass of water at the water cooler. Waiters were also constantly circling the grounds for ordering drinks or food at your chair.
This was our first “nice” vacation that was not at an all-inclusive resort, so I did suffer a bit from sticker shock. TBH, we spent more on 5n here than we have on most of our week-long all-inclusive Caribbean vacations. Dining around the resort was very pricey. We ate lunch at the Polo Beach Grille and Bar when we first arrived: $60 for a sandwich and a salad. Luckily, our package did include breakfast, so after that first day we ate a large meal in the morning, then didn’t eat again until dinner. The buffet was nice—a good selection of fresh fruits, cereals, breads and pastries, hot breakfast foods that were different every day, an egg/omelet station, and a small gluten-free section. They also had an a la carte menu, but we never chose that option. Because it was included in our package, I enjoyed the breakfast; however, if we had been paying full price ($34pp+tax/tip, or $80 for breakfast for 2), we would have skipped it. My husband felt that it was very overpriced. We ate dinner the first night at Nick’s Fishmarket, the onsite seafood restaurant, which was outstanding. Wonderful sunset views, wonderful food, and wonderful service. After the first night, we ate off resort for the rest of the week. We highly recommend Sarento’s on the Beach.
We participated in several activities while in Maui, and the hotel concierge helped to make those reservations. The sunrise trip to Haleakala was fabulous. We enjoyed the Molokini snorkel trip, although I wasn’t overly impressed with snorkeling in the crater itself. We also attended a local luau at the nearby Marriott hotel. We wanted to go to the luau in Lahaina or at the Grand Wailea, but both were sold out when we arrived. I suggest that if you want to attend one of those luaus, you book well in advance of your trip—both were sold out for more than 2 weeks.
We utilized the hotel shuttle service on several occasions in the evening. Very convenient to not have to drive ourselves. We just had the maître-d at the restaurant call the Fairmont and request a pick up when we were done with dinner. I visited the spa on a cloudy afternoon, a day after I did a little too much hiking around. I booked a package that included a body scrub and a hot stone massage. It was very nice, and the spa itself was well-appointed, but it was definitely overpriced. I could have booked similar services at home that would have cost less than half and lasted twice as long. I also visited the hotel shops. Found a bikini on the sales rack for 50% off at the Fairmont Store, which was a great deal. We purchased a few snacks and bottles waters at Café Ciao, though they were a bit pricey.
Because our flight out of Maui was in the evening, we requested a late check-out. Unfortunately, our room was already reserved for later in the day, so they could only extend our stay until 1pm. We were offered a courtesy room, but I didn’t feel like packing up all our stuff, then having to unpack it all again just for an extra hour at the pool. Check out was smooth—no unexpected surprises—and we opted to kill our last hours in Maui by stopping at the Shops at Wailea, where we stocked up on some last-minute souvenirs.
Overall, once I got past the sticker-shock, we had a wonderful time at a truly beautiful and luxurious resort.
- Official Description (provided by the hotel):
- Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more less
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- Also Known As:
- Fairmont Kea Lani Maui Hotel Wailea
- Fairmont Hotel Wailea
- Fairmont Maui
- Fairmont Wailea
- Wailea Fairmont
- The Fairmont Kea Lani
- Fairmont Kea Lani, Maui Wailea