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Reviewed October 27, 2019 via mobile

Beautiful hotel. Staff is incredibly friendly and helpful. Rooms are clean and the beds are so comfortable. Pools & beach are great and the food is delicious. Would definitely recommend and hope we can come again.

Date of stay: October 2019
Trip type: Traveled on business
Thank Teb4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded October 28, 2019

Aloha Teb4, and thank you for your succinct comments and excellent rating. We look forward to welcoming you back soon!

Warm regards,

Mark

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Reviewed October 27, 2019 via mobile

Fabulous hotel, real luxury and amazing service
Would highly recommend this hotel and getting a sea view suite.
Little added extras was what made it special from champagne in the room to the nibbles brought round the pool and the cold flannels handed out to you when your in the gym mid workout

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank B251GCclaired
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded October 28, 2019

Aloha B251GCclaired, and thank you for your kind comments and 5 star rating!

Thank you for calling out a couple of the little extras we do to enhance your stay, too. Those little touches are the difference between a good hotel and a great one.

We look forward to welcoming you back son . . .

Warm regards,

Mark

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Reviewed October 24, 2019 via mobile

Great hotel worth the cost, no real complaints at all. I did go during what they consider a slower time so had no trouble at all finding seats at any pool at anytime. I could imagine not getting a chair or having to wait Would be a pain, you shouldn’t go to a four seasons and have to wait, even in a busier season, they should figure that out for sure.

Great small touches, and great perks when you book with Amex platinum. Free one time 100 bucks for food or drink and 60 dollars a day for breakfast.
Hotel could improve shower heads and sinks, super entry level fixtures, and weak pressure and drainage.
Hotel valet was very worth the nightly cost, car always ready on time , occasionally had water waiting in car. And towels to borrow if your leaving the property. You need a car in Maui make sure to rent one.

If you look at a lot of negative reviews it’s people complaining about price, hotels expensive deal with it, drinks, food whatever are gunna cost money stay at an Airbnb if your trying to save.

Date of stay: October 2019
Thank johndS9999RV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded October 28, 2019

Aloha John D, and thank you for your frank insights and excellent rating! I sure would like to know your room number because we very rarely get a comment on the shower heads. We would replace it immediately, had we known.

We look forward to welcoming you back soon . . .

Warm regards,

Mark

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Reviewed October 23, 2019

Cannot say enough good things about the Four Seasons Wailea. From the moment we checked in, we were greeted by name. The staff at the serenity pool was amazing and is one of the reasons we returned for this trip and will continue to return. If you get a chance, reserve a room on the club level. An Amazing Experience!

Date of stay: October 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank chrisrea0211
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded October 28, 2019

Aloha chrisrea0211, and thank you for the kind comments and excellent rating! We appreciate the shout out for our staff as well! And you are right - the service and amenities on the club floor are special indeed.

We look forward top welcoming you back soon . . .

Warm regards,

Mark

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Reviewed October 22, 2019

The Four Seasons Maui is a wonderful resort. All of the staff is super friendly and the food was amazing! My husband and I were on our honeymoon and supposed to stay at a different resort the day we landed. The fires in Maui made it where we couldn't get there so we booked the Four Seasons and arrived within15 minutes of that booking. They already were expecting us and had our room almost ready. We had lunch while we waiting and the Poke bowl was the best one we had on our 2 week honeymoon. The woman who checked us in was very kind. By the time we checked into our room, we already had someone drop off a congrats on your honeymoon gift of champagne and sweets. The room was spacious and clean. Dinner and breakfast were also wonderful. During our honeymoon we stayed at the Montage Maui, Four Seasons Lanai, Four Seasons Bora Bora, St. Regis Bora Bora and Four Seasons Hualalai and the Four Seasons Maui wins by a landslide on food which is important to us. Thanks for a great one night stay!

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank maristev1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea, responded to this reviewResponded October 28, 2019

Aloha maristev1, and thank you for sharing your story. Sounds like the fires opened a door to our hotel and it all worked out fabulously! Congratulations one your honeymoon and what sounds like an incredible trip - so glad to hear we emerged as your favorite.

We look forward to welcoming you back on your anniversary . . .

Warm regards,

Mark

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