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“Honeymoon at Four Seasons: Romantic Success!”
Review of Four Seasons

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Four Seasons
Ranked #2 of 8 Hotels in Wailea
Certificate of Excellence
Los Angeles, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Honeymoon at Four Seasons: Romantic Success!”
Reviewed May 13, 2010

My husband and I just got back from Four Seasons Maui while we were on our honeymoon. We were a bit picky about our Honeymoon Package, because the minimum stay they gave us was only 5 nights, we stayed at Maui for 10 days. So, we just purchased a Four Seasons Executive Suite - Prime Ocean View for their regular price.

Anyways, the staff was very helpful, generous--just great!

Dining
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The first night of our stay, we made a reservation at Ferraro's Bar e Ristorante, an Italian restaurant, poolside, which was great for us. We made a reservation at around 6:15 and it was still pretty light, so we could see the pool and all.

Food was delicious, no complaints.

Anyways, the whole honeymoon was fantastic and we'd definitely return to Four Seasons in Maui.

  • Stayed April 2010, traveled as a couple
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1 Thank IrachkaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Marshfield,MA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 3, 2010

I was surprised to read Overun with Children's review of this hotel . My husband and I along with our two daughters (28 AND 15) were guests at the Four Seasons from April 18th thru the 23rd for the 2nd half of our trip and our stay could not have been better. In fact, our 28 year old daughter highly recommended this hotel to her friend who will be honeymooning in September as the only place to stay. The grounds, rooms and food are all wonderful but what makes this hotel so special is the staff who go beyond. The service here is unparalleled. We have stayed here before and we had high expectations and we were not disappointed. We thank the Four Seasons and especially their wonderful concierge and Ferraro's beach bar staff for a fantastic stay which was enjoyed by all members of our family.

  • Stayed February 2010, traveled with family
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Helpful?
1 Thank fitzjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2010

We stayed here from April 19th -24th as the first part of our honeymoon and it was absolutely amazing. It is definately expensive but in my opinion worth the splurge as the staff goes above and beyond to make your trip a memorable one. After we arrived from a 11.5 hour flight they promptly took our bags and car away, greeted us with a lei and refreshing ginger tea, and upgraded our room. The room was very nice (especially the bathroom) and they gave us a complimentary bottle of champagne for our honeymoon. They turn down the room twice a day and in the evening they will put the slippers by the bed and have some nice Hawaiin music playing. The first day we planned on going to see the sunrise at Haleakala and requested the car be ready by 3AM. Not only was the car ready but they also packed a couple of blankets (which came in handy) and bottles of water for the trip. The service by the pool is truly top notch as they would set up your chairs for you, refill your ice water constantly throughout the day, provide sunscreen, and give you multiple treats throughout the day (pineapple, jello, ice pops, cucumbers for your eyes just to name a few).

The service is so good they make it hard to leave the resort which can get expensive. Breakfast at Duo was good but it cost us $85 and $95 for the buffet and a la carte respectively which is crazy in my opinion. The lunch fare at the pool is pricey as well with just about every option costing at least $20 (quesadilla's were great). We ate dinner at Ferraro's and I was not impressed with the food but the decor/setting of the restaurant was great. The food at the Lobby Lounge was good (very simple small menu) and it is a nice setting to have a casual dinner and drinks as they have nightly entertainment. We also at dinner at Spago which was excellent. Everything we ordered was excellent but make sure to save room for dessert because the chocolate souffle was A+.

We also got an oceanside couples massage in their open aire huts which was amazing and might have been the highlight of our stay. It was definately worth the $400 and the spa runs daily specials so we were able to upgrade from a 50 minute to 80 minute for free.

There were a suprising number of families and little kids there but we barely knew they were there. They weren't loud and didn't cause a lot of comotion in the pools. If it does bother you they do have an adults only serenity pool which is also very nice.

An extra bonus while we stayed here was Adam Sandler, Jennifer Anniston, Brooklyn Decker, and Andy Roddick were staying at the hotel because they were filming a movie at the Grand Wailea which is next door.

All in all staying here is expensive but in my opinion well worth it and I would definately want to come back.

  • Stayed April 2010, traveled as a couple
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Helpful?
2 Thank kevinm1848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, D.C.
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed April 29, 2010

Two single girls were looking for a relaxing beach getaway from stressful jobs in a beautiful location. I have been to Maui many times, but this was my first time indulging in a place as nice as the Four Seasons. I had heard nothing but good things about the hotel.

Unfortunately the hotel was nothing like I imagined it would be. While the service was absolutely great and the rooms were nice, the hotel is just overrun by families and children. It felt like I was on a Disney cruise ship. There were lines for everything and there was no respite from the families and children. I have no idea how honeymoons occur at this location. The adults only pool is a nice feature, but its tough being relegated to a tiny portion of the property when you are paying $700+/night. Also, the adults only pool was overrun by an on-site convention of adults who were getting pretty loud and drunk all day. There wasn't an attempt to keep the area quiet.

We noted our concerns with the manager on the first day and asked to be transferred to another Four Seasons property (e.g., Big Island, Lanai). The hotel said these locations were full and would likely suffer from the same spring break crowds of families in any event. Management said families and this sort of atmosphere was a spring break phenomenon. They did send us free chocolate fondue and a handwritten note expressing regret that our experience was different that we envisioned.

I would definitely avoid this place from Feb.15-April 15 if you don't have a family or are looking for romance or serenity. I have to imagine that the focus in on families the rest of the year as well though. If you are an adult, you will be relegated to a tiny portion of the resort and take a backseat to the hotel's efforts to entertain children (e.g., cotton candy machine by the swimming pool).

I really regret spending so much money to stay at a place that was loud and not at all serene.

  • Stayed March 2010, traveled with friends
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Helpful?
5 Thank crh436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, NY
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 28, 2010

We decided to go to the Four Seasons Maui after Iceland's volcano ruined our trip to Italy. "Boo hoo - we have to go to Hawaii and stay at the Four Seasons," we thought. It turned out to be the best vacation my wife and I had since our honeymoon.

We landed late in the evening, but we were greeted with smiles, leis, and an upgrade to an executive suite. Everything was perfect - friendly staff, impeccable facilities, perfect beach. There is even a "Serenity" pool, separate from the main pool, with no kids allowed. If you do have kids, the place was pretty child friendly. We saw many families with babies, most of whom were offered poolside playpens, beach/pool toys, their own kiddie pool, and a kid's menu at every restaurant.

As we mentioned, we were upgraded to an executive suite. This room was about 1000 sq ft, had a bedroom with an en-suite bath, and separate living/dining areas. There were also two balconies overlooking the ocean. The bathroom was huge, with a great shower, separate tub, toilet closet, vanity, and double sinks. The rooms are turned over twice per day, and the staff had an almost telepathic feel for when you left the room. We never heard them knock on our door. We only returned to a clean room. Our only complaint was the queen sized bed.

We worked out in the gym several times. The cardio equipment is outdoors and over looks Wailea beach - can't beat that. The weight room featured brand new equipment, and there are several complimentary classes offered throughout the day - yoga, pilates, tai-chi.

The on-site restaurants were pricey, as expected, but every meal we had was delicious. If you eat dinner on the resort, keep in mind, there are prix-fix menus at Spago , Duo and Ferraro's for $49 after 830 PM (830 is standard dinner-time for us anyway). The poolside fare was also expensive ($20 for most lunch entrees), but pretty tasty compared to most resort lunch menus. For lighter dinners, the lobby lounge has live music, drinks, and a short menu until 11 PM.

We ate off the resort several times. Wailea is a resort town only, and is about 3 miles from the next non-resort town, Kihei. Cabs are expensive, about $16 to Kihei (30 cents per 1/10th of a mile!), so consider renting a car if you plan on leaving the resort frequently ($60 per day for a compact or $315 per week, plus $20 per night if you plan on keeping it at the resort). Keep in mind things close down early. Last seating at most restaurants is at 930 PM and there is little nightlife in Maui. We went to get shave ice one evening after dinner, only to find they close at 7 PM!

During our stay, we arranged two outings through the concierge: the sunrise, downhill bike ride on Mt Haleakala and a car rental for the road to Hana. The bike ride was awesome. It starts at 245 AM, so you can catch the sunrise at the top of the volcano. Painful, but well worth seeing. The ride down the volcano is 38 miles, but 99.9% downhill. No pedaling necessary. Amazing views, three different climates, and we had terrific guides. You ride down the middle of the road, but are flanked by one guide in front, and the tour van in back, so you are never threatened by traffic. Overall, an amazing experience. The road to Hana is a must. This may be the most beautiful drive in the world. The road winds up and down the mountainous north, east and southern coastline with breathtaking views the entire way. The hotel concierge gave us a guidebook that pointed out many stops along the way, including many short hikes, black sand beaches, spectacular waterfalls, and scenic overlooks. The road itself is not for the timid driver. There are many hairpin turns, blind turns, and many one-lane bridges. If you continue along the south shore to get home, the road is unpaved for about 4 miles, with another 15 miles with poorly paved roads. Max speed, about 15 MPH unless you get an SUV. Be careful, taking this route voids your car rental warranty.

The Four Seasons Maui is a sure thing. Sure the experience was flawless, but worth every cent.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank rll31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, WY
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2010

Ended our trip in Maui with three days at this fabulous resort. Our basic Garden View room was automatically upgraded to an executive suite. It was huge with two patios, partial ocean view and an amazing bathroom. Room was childproofed, came with a beautiful crib, and toys and treats for our little girl. Complimentary poolside cabanas with pack-n-plays are available at the kids pool which means you can linger poolside with your Mai Tai while your child naps to the sound of the surf. The staff is amazing! They go out of their way to accommodate you and your children (for kids over 5 they offer a free day long activities program to keep the little ones busy while you enjoy a more relaxed adult experience).
Before our trip I was torn between the four seasons and the resort next door, after visiting I can tell you there is no comparison. The four seasons is expensive and worth every penny! Just book it!
The complimentary outrigger canoe trip is highly recommended as well! Beautiful!

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
1 Thank DWHWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin, tx
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 22, 2010

I didn't want to leave! This was our last stop in Maui for our Honeymoon, and I'm glad it was. I simply loved this Four Seasons. Love it.

* The beach is amazing. It feels like powder under you feet.

* You're completely pampered with scented towels, cucumbers for your eyes, rice krispees, pineapple slices

* The service is amazing. When you arrive, they whisk your luggage and car away while they serve you fresh mint tea, and give you leis.

* There are free classes all day. I went on an art tour of the premise and since I was the only one I got a solo tour.

* The chocolate croissants are amazing.

* They have twice daily turn down service.

Some tips:

* We stayed in the cheapest hotel room, and as a result had to walk pretty far to get to the elevator. We got a pretty good rate through Expedia for both flight and hotel, so it came to about $380 per night. If you want an ocean view it's another $400 per night.

* I would suggest avoiding the food there. There are so many delicious local options in Kihei, like Izakaya Matsu for Sushi, that you can have a great meal for $80 for 2 at a sushi restaurant... Or you can pay $80 per plate at the hotel. I am a major foodie, and I find that a lot of fine dining at hotels, maybe one or two dishes are amazing, but the rest isn't worth $80. For example, we had brunch at Duo, a restaurant in the Four Seasons and the bacon and chocolate croissants were amazing, but the rest of the food was average/good, not amazing.

* Rates are highest during the winter season. During the Christmas/NY season, it's like season tickets there. People who stay there before gets a choice to return, and it's a minimum of 7 night stay. Other people go to the waiting list.

Is the hotel worth the price? Yes. This place is as good as they say it is.

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
3 Thank ripresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons

Property: Four Seasons
Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Wailea
#1 Business Hotel in Wailea
#1 Romantic Hotel in Wailea
#2 Top resorts Hotel in Wailea
#2 Green Hotel in Wailea
#2 Luxury Hotel in Wailea
#2 Family Hotel in Wailea
#2 Spa Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons 5*
Number of rooms: 380
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Also Known As:
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui At Wailea Hotel Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea, Maui
Wailea Four Seasons

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