What a fantastic resort!!! All of the accolades are well deserved. It is truly beautiful and relaxing.
Room: We had a prime ocean view room right next to the elevator. We couldn’t hear any noise from the elevator and barely anything from people going by. It was very, very quiet. It was definitely an advantage being near the elevator. Our view was beautiful, see pictures below. We were in the north wing and faced sunset. The bathroom was the best part – it was very well designed and very spacious. Lots of towels, changed twice a day, which I appreciated. The bed was very comfortable. I’m not a great sleeper and I slept well there.
Housekeeping: Our first day we were out of the room for about 7 hours and returned to find that the room hadn’t been cleaned yet. When we inquired about it, they immediately serviced the room and asked if we wanted to set a time for the room to be serviced each day. That worked out perfectly from that point forward. The room and bathroom were both kept very clean. We rarely saw a cleaning cart in the hallways, it was very unobtrusively done.
Dining: I may never be hungry again after eating that breakfast for 5 mornings! And we enjoyed dinner at Ferraro’s at sunset. Also loved the blueberry mojitos at the pool.
Lounge Chairs: I was concerned about this beforehand, but it was not much of an issue. The first morning was quite windy so we didn’t want to go to the beach. We got to the Serenity Pool at 7:30 am and almost all of the chairs were empty. See pictures. They continued to seat people until past 10:00 am. The rule was that if you left your chair for up to an hour and checked back in when you returned, they would hold your chair. That worked perfectly.
The beach was a different story. The second morning we got to the beach around 7:30 am and tipped $10 for 2 beach chairs. We immediately went snorkeling (gorgeous and very different than Caribbean snorkeling). Following that, my husband went on an outrigger canoe ride and I went up to the room for ½ an hour. Then I took a walk on the beach. We never sat in the chairs, but they were holding them because we were utilizing the beach. But when my husband returned from the canoe ride and we went to breakfast they removed our things. We were not gone for long. We never even sat down in the chairs! This was kind of annoying. At that point we couldn’t get seats at the Serenity Pool. We inquired by the other pools and one of the attendants set us up with a spectacular view and shade! Loved it – it was even better than the beach because we could get food and drinks at our seats with a great view.
Service: What a pleasant and happy place to be – everyone is always smiling and friendly. They do use your name when they can, especially in the restaurants. In particular the valet guys and the pool staff were really nice, helpful and friendly. And the bartenders too.
I’m so grateful we were able to have this experience, it was fantastic. We spent most mornings at the resort and explored Maui after the wind rolled in.
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- Also Known As:
- 4 Seasons Resort Maui At Wailea
- Four Seasons Resort Maui At Wailea Hotel Wailea
- Four Seasons Resort Maui Wailea
- Four Seasons Wailea, Maui
- Wailea Four Seasons