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Four Seasons Resort Maui at Wailea
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Reviews (5,582)
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Reviewed May 28, 2012

We just spent 5 days at this resort and it was amazing. Definitely recommend it. At their main pool and beach they have chair service where the set you up with towels, water and an umbrella for free (lots of resorts charge for chairs and even small cabanas which Four Seasons did not (unless you're at their Adults only pool which we didn't go to.) They also walk around each day with refreshments like popsicles, frozen fruit, rice crispy treats, etc and hand them out for free. Their food and drinks are pretty expensive (mai tais were $15) but what do you expect in a location like this!? Our room was oversized - both the bathroom and bedroom - plenty of space. Would definitely come back here - it's definitely cream de la cream!

Room Tip: Do not eat breakfast here unless you're prepared to spend $80+ for 2 people. I recommend going into Wailea Village to eat at Longhi's or Whalers General store.
  • Stayed: May 2012, traveled as a couple
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1  Thank texastravelers0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

My husband and I stayed here for one week on our honeymoon and it was the best week of our life! The staff are so friendly - from the initial welcome with fresh pineapple and a refreshing drink, to the daily hello and remembering our names every time we arrived for breakfast! The service is impeccable (as you would expect) and unobtrusive - if you need help, there is always someone available, but if you would like to be left alone then that's fine as well. We also received a complimentary bottle of champagne on our first night, which was a lovely touch.

The rooms are so comfortable, you'll be content to just stay there for your whole stay! The bed is very comfortable; you can select from 6 different pillows by contacting the concierge, as well as requesting a foot spa with lavender bath salts if you have tired feet; there are 2 padded deck chairs out on the balcony; the TV has an amazing array of channels to choose from; and the bathroom is HUGE with a built in radio!

The facilities at the Four Seasons are fantastic - our favourite rooms were the games room (free internet terminals, shuffleboard, board games, big screen TV, Ninteno Wii, Guitar Hero, Xbox 360 and Playstation....) and the gym (open air, with fresh towels and water provided). The outdoor pool and jacuzzi is amazing and open reasonably late (until 9pm from memory), and the adults only pool area is a brilliant idea if you want to just relax. The restaurants are amazing and we had lunch at Ferraro's included in our accommodation (via WhataHotel) and the meal was fabulous. The grounds are stunning with beautiful gardens and each evening there is a short ceremony to light the torches.

There is also a shuttle that can take you to the nearby shopping centre, as well as to any restaurant or attraction within a set radius, which is VERY handy if you don't have a car!

In short, we loved every second of our stay here and were incredibly sad when we had to leave. If we could have stayed longer we definitely would have done so! Instead we are saving up to hopefully return sometime in the near future :-)

  • Stayed: June 2011, traveled as a couple
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1  Thank Lil_SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2012

My wife and I stayed at the Four Seasons Maui in April 2012. After carefully weighing the Ritz, Fairmont and other luxury properties for our honeymoon, we could not have been happier with our decision to stay at the FS.

Prior to our arrival, the concierge team was promptly followed up via email with recommendations for spa treatments, activities and restaurants.

Upon arrival, we were immediately greeted and provided with leis and the bellmen directed us to the check in desk. We were upgraded to a garden view room, and were welcomed with a bottle of champagne on the rocks with a nice welcome note from the hotel manager. The rooms were very spacious and my wife loved the huge bathroom!

We made reservations at each of the FS restaurants – Spago, Duo and Ferraro’s.
The albacore tuna at Spago was the best tuna I have ever had. It was pan seared and melted in your mouth. I highly recommend it. On the downside, we felt a little cramped at Spago, but otherwise no complaints.

From Thursday – Saturday, Duo offers an all you can eat raw bar, with lobster claws, tails, king crab legs, tuna poke and various types of oysters. Well worth the money. Breakfast at Duo was included in our room rate, and it was one of the best breakfast spreads I have ever had. Custom made omlets, waffles, pancakes and just about anything else you could ask for! We didn’t want to leave the hotel in the morning just because we wanted to enjoy the relaxing breakfast at Duo.

Ferraro was the most romantic restaurant, which we saved for our last night, and I’m glad we did. Ferraro’s is situated right at the edge of the beach and offers the best views of the sunset. The wait staff recognized it was our honeymoon and offered exceptional service. The Italian food was delicious.

While I read many posts about the serenity pool, I didn’t find much value in waiting in line. We tried it one day and were surprised at the number of people talking on their cell phones. So we opted for the hill between the main pool and the beach, where we essentially had our own private nook. The landscaping made us feel like we were (almost) the only ones in the area, and the pool staff checked on us every 15 minutes – brining us the awesome FS sunscreen, cold towels, water, ice pops, and many other treats. We were a quick walk to the pool or the beach.

While you’re at the hotel, don’t forget to sign up for the outrigger canoe and free snorkel rentals. The outrigger fits 6 total, including 2 FS guides. We were able to see much more of the island, including several sea turtles – one of which swam right under our boat.

If you’re a fisherman, Maui has very calm waters relative to Kauai – so if you’re interested in deep sea fishing – I would go off the Maui shore in the morning before the afternoon waves start.

The only real complaint(s) I have is the cardio equipment could be updated – the treadmills and ellipticals were not up to par and were starting to rust. The TVs did not work very well either. Also, it's a quick fix, but the computer in the game room did not have an updated browser or Adobe Flash, so we we couldn't view our wedding photos!

Otherwise, we don’t have enough good things to say about the hotel – from the cleanliness, romance, excellent hotel staff…it puts all other hotels to shame. It has a lot of intangibles – proximity to the Shops at Wailea next door, perfect sunset views, evening music in the lobby, comfort of the pool chairs – the list could go on. We definitely plan to make the trip from NC again to celebrate a future anniversary!

Room Tip: Get the mountain view and or upgrade to the garden view - you won't be in your room long!
  • Stayed: April 2012, traveled as a couple
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6  Thank uncgradincharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2012

Very clean rooms and kind staff. The beach was amazing and their pools were great as well. If I had to nit pick, I would say the food at the hotel was the worst part...

Room Tip: Try and get a room with a water view.
  • Stayed: February 2012, traveled as a couple
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3  Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Upon entering the Four Seasons Maui, you are warmly greeted with leis, and then escorted to the front desk staff who warmly greets you while the person who placed the lei around your neck hands you a washcloth for your face/ hands and a delicious glass of punch. Paradise begins!!

The "bellman" is certainly not your typical bellman. He gave us a tour of the hotel, including the lounge area, teasing our daughters about Hawaiian dancing lessons during cocktail hours. Our daughter brought a basketball with her in hopes to get some practice time in. Yep...they exceeded our expectations again! There was a basketball hoop just down the hallway from our guest room..right next to the tennis courts.

The beach and pool were amazing!! The staff frequently check on us, offering us water (& immediately filled our glass once we took a sip or two), brownie bites, popsicles (you choose your favorite flavor)..wow!!

The restaurants were, again, unbelievable. We ate at two restaurants at the hotel and never had a bad meal!

We walked to the Marriott for a luau one night....would not do that again. It was raining before the luau began so they did not know if they were going to have it. The Marriott had no indoor room, so they handed us towels & raincoats. Food was wet....could have done without the luau. Ate at Sarento's on the Beach for dinner one night. The view there (right on the water) was beautiful but the food was terrible!! Maybe we were just spoiled by the Four Seasons restaurants. We should have just eaten at their hotel each night.

If you are going to stay in Maui..this is the hotel for you!! Hoping to visit again someday!!

Room Tip: Ocean front or ocean view
  • Stayed: May 2012, traveled with family
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5  Thank MC P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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