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“Always Near Perfect!”

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Four Seasons Resort Maui at Wailea
Ranked #2 of 8 Hotels in Wailea
Certificate of Excellence
Reviewed June 13, 2011

This was roughly our 7th or 8th stay at this wonderful resort--it's become an annual destination. Despite the islands' economic slowdown, the Four Seasons Maui just doesn't fail to impress. Between the spotless property, beautiful room, attentive and eager-to-please staff (who remembers you by name from previous visits), generally excellent food and one of the best beaches in Hawaii, there's little reason to leave the property. Yes, it's expensive, the food, wine and spa at times outrageously so (not to mention $16/day for high speed Internet?!), but the quality of the experience makes it worth every penny. The only ding (besides the usurious charges for Internet access)--and it's a small one--is occasional housekeeping issues, but they are always addressed personally, promptly and courteously. The best hotel property on Maui--don't miss it!

  • Stayed: May 2011, traveled as a couple
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3  Thank WorldShuffler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,128 - 4,134 of 5,364 reviews

Reviewed June 13, 2011

There are not enough words in the English language to describe the Four Seasons Maui. Their reputation as the best resort in Maui is well deserved. They get everything right - from the moment you arrive to the moment you leave. The staff is finely attuned to the needs of their guests - they anticipate and deliver and they make it look so effortless. The service is so far beyond the rest that it makes the expense totally worth it. I like the fact that so many of their services are bundled into the price (kids club, cabanas, snorkel equipment, scuba lesson, outrigger program, fitness and yoga classes) -- I'm probably paying more than going ala carte, but it's better than feeling nickeled and dimed. Weilea is the perfect location on Maui - the weather is superb and the sunsets will break your heart, every single time. The most important thing for us was that we felt we were truly on vacation. This is was our first time at this Four Seasons - you can bet we will be returning!

Stayed: April 2011, traveled with family
2  Thank njfamilytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

It's hard for a hotel to live up to expectations some times. We had read that Four Seasons Wailea was the top rated resort in the entire United States on some lists. It did not disappoint us. The service, as always with Four Seasons, was fabulous. It was hard to leave the resort and do island activities. We just wanted to lie around on their beach and by their pools and soak up the service. The concierge was very helpful with my requests to make special arrangements for an anniversary celebration. They also tipped off the front desk that we were there for a 10th anniversary and we got an upgrade from Garden View to Ocean View Deluxe which is highly appreciated. I agree with other reviews that the Ocean View/Partial Ocean View rooms might not be worth the premium. I'm not complaining because I got a free upgrade, but if I had paid for the Ocean View, I might have been unhappy with the angled view we had. The rooms have refrigerators so you can stock them yourselves or order certain things to be stocked. Poolside drinks were reasonably price as far as 5 star resorts go ($10-$14 cocktails/wine; $6-7 beer). The adult infinity pool is a nice option, but there is often a wait list to get seats there. We were just as happy at the regular pool though. Not a lot of kids the week we were there. The practice, at both pools, of them finding chairs for you and then holding them for you all day (as long as you don’t leave them for > 1hr) was a double edged sword. It was nice to have that security if you got good chairs. There are a lot of people who seem to abuse it though and stretch that 1 hr policy. We saw some great spots go unused for a long time because someone was “using” them. I also have to applaud the valets. If you called down and gave even a couple minutes notice, you never had to wait for your car. We had a convertible and they even took our top down/up requests and had the car ready!

  • Stayed: June 2011, traveled as a couple
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2  Thank darwin96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

Thought it was about time I wrote a review for this gorgeous hotel although it was a while ago when we stayed.
The room was beautiful,bathroom was massive & all services were fantastic.
we ate here a couple of times & the food was lovely,well presented & tasty.
Around the pool the bring little treats,fruit on a stick & the smoothies are fantastic,amazing choices.
the staff were lovely at all times,we had breakfast every morning in the breakfast area & the choices were plentiful.
I also had a pedicure which i enjoyed,the staff at the spa were very good.
Wish I was there now.

  • Stayed: July 2010, traveled with family
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1  Thank lilly6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

Wow. Although this place is pricey, it was worth every penny! The most beautiful views, incredible food, a perfect beach, and the service is near perfection! As far as the food goes, I'm Celiac and they had loads of options for me. The breakfast buffet (do NOT miss it!) even had a gluten-free table with muffins and breads, and they could make you pancakes and waffles at your request!

The room was gorgeous, the tennis courts were in perfect condition, we had the BEST massages at the spa, always loads of seating at the beach and at poolside... I can't say enough about the Four Seasons Maui!

The only negative is that the concierge desk was not too fabulous. They confused the dates for some of our outings. I would recommend not using them and just booking direct with the provided. Small detail though. This place is truly paradise!

  • Stayed: April 2011
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1  Thank EmSaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2011

Honestly, this place cannot be beat. Everything is perfect from the minute you arrive. Beautiful public areas, beautiful spotlessly clean room. Food choices are wonderful. There's a Spago in the lobby for crying out loud.
Really can't say anything but superlatives about this resort. It is very expensive but for a splurge well worth it.

  • Stayed: July 2010, traveled as a couple
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1  Thank bccrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

The service and property condition were truly best in class. The food was fantastic. The homemade pasta at Ferarro's was amazing, not to mention the ambiance. Duo's steaks were also fantastic and both my wife and I agree that the breakfast buffet was truly the best we have ever experienced. We also appreciated their attention to detail and awareness of allergies- they even had a gluten free section so that those with gluten senstivities could also enjoy fresh pancakes, toast, etc.
The hotel grounds were clean and well manicured. The new serenity pool was amazing, fantastic views, relaxing and quiet, and the service was once again best in class- our water cups were never lacking a full pour of ice water. We enoyed the amazing food and drinks while lounging poolside and enjoying the views of West Maui from this infinity pool location-oh, and should you want to take a dip, you'll notice underwater music. In addition, being footsteps to the beach is also convenient when wanting to snorkle, paddle board or swim in the ocean.

  • Stayed: May 2011, traveled as a couple
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4  Thank ryonius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Maui at Wailea

Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Romantic Hotel in Wailea
#1 Spa Hotel in Wailea
#1 Business Hotel in Wailea
#1 On the Beach Hotel in Wailea
#2 Green Hotel in Wailea
#2 Luxury Hotel in Wailea
#2 Top resorts Hotel in Wailea
#2 Family Hotel in Wailea
Price Range: $644 - $1,873 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Maui at Wailea 5*
Number of rooms: 383
Official Description (provided by the hotel):
With a floor-to-ceiling transformation in the guest rooms, suites and beyond, the all new Four Seasons Resort Maui is taking perfection to new heights. Experience a better place to see, be seen, and be unseen. ... more   less 
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Also Known As:
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui At Wailea Hotel Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea
Wailea Four Seasons

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