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Paul C
Hilo, Hawaii

Dinner and Sunset

5.0 of 5 bubblesReviewed Sep 13, 2019via mobile
One of most beautiful sunsets. What a perfect way to end the day. Music, light dinner and great company watching the sky change colors. The walk into the resort is one of the most picturesque places here on Maui. From the lobby you over look several pools.
Date of stay: September 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this review
Responded Sep 13, 2019
Thank you for taking the time to share your thoughts about your time at Andaz Maui at Wailea Resort. We're delighted to hear how much you enjoyed the sunset! It sounds like you created many Maui memories.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 12, 2019 via mobile

We’ve just completed a wonderful week at the Andaz. Everything from the beautiful, impeccable site, gorgeous and clean rooms, great food, and super friendly staff has made this a wonderful trip. The beach is fantastic. And we loved the access to the 1.5 mile Beach Path. We had the Andaz brunch each day and so enjoyed the food and the staff. Folks staying at the Four Seasons came HERE for brunch. Finally, the courtesy shuttle to other places in Wailea meant we avoided Uber. We loved the Shops at Wailea. Will be back to the Andaz!

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank 548dwaynep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this reviewResponded September 13, 2019

Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the island of Maui.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2019

My sister and I stayed here following a (disappointing) stay at the Hyatt Regency in Kaanapali (see separate review). From the moment we arrived through the end of our stay, we felt that it was worth the price. It's a beautiful property with five pools (most infinity-edged), a gorgeous beach, and a number of fantastic restaurants. Poolside service and menu (from drinks to food) is really outstanding. Pools do not feel crowded. We did SUP (me twice) and the outrigger canoe (lessons included in resort fee), and we even saw a huge sea turtle during the canoeing! It was incredible. Wind made it too cloudy for snorkeling when I attempted it, but there's a great snorkeling location around some rocks when it's clear. Customer service is top notch. Almost every staff member warmly greeted us, whether we needed assistance or were just passing by, and the assistance was almost always spot on. Cold water is readily available on every even floor. From our oceanfront room, we could see Kahoolawe, Molikini, and even the luau on the lawn! The only thing we wished we had done differently was to arrange for a late checkout. While there is a family lounge with showers, it is very warm and stuffy and just not conducive to getting ready for 15 hours of flying back to the East Coast. We both agreed that we would definitely stay here again.

Date of stay: September 2019
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    • Rooms
    • Service
1  Thank jessl9805
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this reviewResponded September 13, 2019

We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful vacation and that the room and resort matched your personal travel style. We're lucky to have such a caring `ohana of staff members that spread aloha through every guest interaction. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

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Reviewed September 12, 2019

If you are trying to decide between the 5 different resorts on the wialea beach path ...... just stay at the Andaz!! Beautiful hotel , beautiful people and beautiful beach and pools!! Never felt crowded and the crew at the Andaz are fantastic. Scott the manager, Caitlin at the front desk and Mary down at the pool are all on point!! I gotta say , it was the best experience of all my travels . The beach at the Andaz is the best regardless of what others say . Trust me on this ..... I’m always looking for the best beach . It isn’t the widest but it has super beautiful sand with a nice sandy bottom with good snorkeling to the left.
The rooms ...
I stayed in an ocean view suite on the 7th floor over looking pools and resort and it was awesome ! 850 square feet and plenty big for 3 people. Great accommodations on all levels .
I walked the path and checked out all the other resorts and the only other one I would consider is the 4 seasons but the Andaz is my my 1st choice and I would return here when I come back to Maui !

Thank you Scott and your great team for showing my family a real good time !!

Mahalo ,

Marc P

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
3  Thank MAP0328
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this reviewResponded September 13, 2019

Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the aloha spirit from all of our staff. We look forward to welcoming you back soon!

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Reviewed September 12, 2019

The entire property at the Andaz is exceptional from the room, the restaurants and especially the beach. I would definitely highly recommend this to anyone who wnats to have a great experience in paradise!!

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Daniel G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this reviewResponded September 13, 2019

Thank you for sharing your experience about your recent retreat. It sounds like you found exactly what you needed and enjoyed some well deserved R&R!

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Reviewed September 11, 2019

My husband and I chose to stay at the Andaz Maui for our honeymoon and it was not a decision we regret AT all! Actually, we loved our stay so much that we extended it two extra nights. From the beautifully fluid check in process, to the OUTSTANDING food selection, the wonderful staff, beautiful pools, beaches and everything in between, this property is TOP NOTCH. We cannot wait to return!

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank mceowentb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndazSocial, Manager at Andaz Maui at Wailea Resort, responded to this reviewResponded September 11, 2019

Congratulations once again to you and your spouse. We're so happy you chose to spend part of your very special vacation with us. Thank you for taking the time to share your stay experience on Trip Advisor. Should your travels bring you back to Maui we'd be delighted to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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