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“Best in Wailia”

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Andaz Maui At Wailea
Ranked #4 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersSilver level
Suisun City, California
Level Contributor
3 reviews
3 hotel reviews
“Best in Wailia”
Reviewed May 11, 2014 via mobile

The Andaz earns my 5 star rating for being a great property all around.
From the lobby, passing the swimming pools to the beach, the grounds down every path,hallway even public restrooms are immaculate. The guest rooms have a great modern vibe,spacious and clean.
On property Ka'ana Kitchen provides breakfast and dinner selections focusing on sustainable farm to table concept. The food here is fantastic.
Chef Isaac is creating some great food any foodie will appreciate.
Chef Morimoto also has a restaurant on property,very nice as well, as expected with any high end sushi restaurant. Given a choice..... Ka'ana Kitchen is my pick.
There are two bars near the three Infiniti pools serving tasty bites and alcohol and non alcohol drinks that are as beautiful as they are refreshing.
The Staff, this is where the Andaz sets it's self apart from the others. Upon your valet/bell man lei greeting, to your relaxing check in experience while you sip on something cool on a lounge chair in the lobby, you feel like you just walked into your favorite Aunties house. You are not a room number you are Mr. or Mrs. ______. The complete staff at every turn is welcoming,very pleasant, helpful without asking. I have stayed at some of the best resorts around and this visit at The Andaz has to be at the top of the list.
To close,if you want a luau and a lazy river, stay down the road. If you want a quieter, I am the most valued guest here, stay at the Andaz Wailia.

Stayed May 2014, traveled as a couple
Helpful?
Thank brett114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
New York City, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 10, 2014

I came as a single guy after finding a cheap flight on Delta and had a blast. Staff, food, everything was just amazing. Only downside is the location. If you look at a map of Maui, the activities, road to hana are basically at least a 30-45 minute drive on the other side of the mountain.

But, if you are seeking paradise (especially with hyatt status that gives you a sweet room and free breakfast that can otherwise cost $40 a person easily), this is definitely the hotel for honeymooners.

Food was top notch and unique every day and came from local farms from what I remember. No complaints.

  • Stayed April 2014, traveled solo
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Helpful?
1 Thank travellingbuddy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2014 via mobile

We just stayed for 10 days at the Andaz and were in heaven. You walk into a stunning entry where you overlook 4 infinity pools that then lead you to the beach. The rooms are beautiful with a fabulous shower. The staff is so genuine and helpful! Food/drinks awesome. Absolutely perfect. A nice trendier option than the other resorts in Wailea.

  • Stayed May 2014
    • Value
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Helpful?
Thank Lindsey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 10, 2014

If not....this is a close second. From the moment we stepped out of the car, we felt like we were the only guests at this incredible resort. This resort is something special and they treat their guests just as special.

The attention to every detail, the helpfulness of all of the staff, the pristine setting, the beautiful manicured grounds, the 5 pools, the food, the sweet fragrant of the flowers blooming around you, the feel of the breeze from the near by ocean, and on and on. This was without a doubt the finest hotel experience we have every had. We absolutely loved the way the lobby welcomed us luring us to take in the breathtaking view from the lanai.

Once we go to the room, we we welcomed with warm surroundings of a very well appointed, contemporary furnished room. There was no fuss in the room. There was plenty of storage for our clothing in the closet and using the bedside tables. The view from our balcony was as incredible as the one from the lobby. We faced to the southwest and could see Molokini. It was lovely!

The question is, would we go back? The answer is YES!

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
1 Thank Runkenrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
Reviewed May 9, 2014

We came in April 2014 for 10 days on our honeymoon. The hotel is romantic, calm, sexy, vibrant and luxurious in every detail, amenity and attitude. The staff is exceptional and went out of their way on several occasions to please us without asking! We had the best time of our lives and will never forget our 1st trip to Maui, how wonderful this hotel and the staff was or how the feeling of aloha encompassed us with open arms and held us tightly until we left. We cannot wait to come back and will stay at the Andaz without question again. Bed is very comfortable and the shower is very nice. Amenities are upscale and the housekeeping staff is good and thorough. Location is great, beach is beautiful and the perfect setting for our pictures from Pacific Dream Photography on site. Zach, our photographer, had a great eye and had some great romantic pre-dawn shots of us on the beach. They did a wonderful job with the video footage of our picture session and we strongly suggest you check them out!

Green Features: We all need to be environmentally conscious and to see a property be maintained so well down to the last detail tells me we all CAN do it.
  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank ourhoneymoon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 9, 2014

We had checked into a hotel in Wailea right near the Andaz, and although it was nice we just didn't feel 100% happy. We checked out early and tried the Andaz hotel after seeing the reviews on tripadvisor. Well thank the lord we did! It is one of the most wonderful, relaxing, clean, happy and comfortable hotels we've stayed in. Warm and friendly staff, great food with plenty of choices, amazing pools all with fantastic views - I can not say enough good things about this place. Its also vey child friendly and yet it's still romantic- which is a hard combo to find. We are so happy we moved! This place has it all...including one of the best breakfast buffets we've had in a long time! Perfection!

Room Tip: All the rooms look great but we lucked out as we were given a ground floor pool side room- only down...
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Green Features: Ive never know such a friendly hotel, the staff are all young, gorgeous, happy, helpful and all look like they're all straight out of a Hawaiian Gap ad! Such a nice and inviting environment to be in.
  • Stayed May 2014, traveled with family
    • Value
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Helpful?
Thank honeyandsunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Bragg, California
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 9, 2014

Staying at the Andaz Maui was my best resort experience ever! From the moment we got there we received the best of service. Everyone we encountered was welcoming, comfortably low key, efficent, highly knowlegable and cheerful. The lobby is extraordinary, open plan with open walls and birds flying thru along with gentle ocean breezes; what a place and way to start every morning in paradise. From 6:30 to 9 AM you'll find fresh Maui coffee, skewers of fresh pineapple and your choice of 5 daily newspapers (NY Times, Wall Street Journal { both a day late except for the Sunday NY Times}, USA Today, Honolulu Star and Maui News). The pools form a lovely cascade one infinity pool to the next with underwater lights in the spill zones that flicker like fire at night! The beach in front of the hotel is lovely and just to the south is a great snorkling spot by a reef where I saw almost all the fish I'd seen at Maui Ocean Center's aquarium! WOW!!
I have two criticisms to do with the bathroom. I did not like the coat-closet-size toilet cubical, it was rather claustropobic. The shower was different and interesting but we had problems with it leaking out into the main portion of the bathroom no matter how careful we were with the shower curtains.
Last complaint is that the automatic controls for the shades and the lights seemed to have a mind of their own during part of our stay. The shades went up and down without anyone using the controls - opening and shutting in the middle of the night, fortunately they are quiet. Unfortunately, the lights all came on in the middle of the night too and this was harder to ignore! We spoke with the front desk about the problem and two technicians came to fix the problem but not until the next day.
Use the services of the concierge staff, both to plan activities before you arrive and after. They know their stuff and never steared us wrong from recommending a diving trip to restaurants and tips for the drive on the Road to Hana and sights to see on our day Upcountry.

Room Tip: We were on the third floor of the S building, Hana Wing, facing east. Our view was mostly of the bea...
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Green Features: Recycling is made very easy here. Not sure how much overall is saved by their practice of providing cotton wash cloths in restrooms instead of paper towels...
  • Stayed May 2014, traveled with friends
    • Value
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Helpful?
Thank MLFCatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Maui At Wailea

Property: Andaz Maui At Wailea
Address: 3550 Wailea Alanui Dr, Wailea, Maui, HI 96753-9518
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Wailea
#3 On the Beach Hotel in Wailea
#3 Top resorts Hotel in Wailea
#4 Luxury Hotel in Wailea
#4 Green Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Andaz Maui At Wailea 4.5*
Number of rooms: 297
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Andaz Maui At Wailea

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