The resort and rooms are beautiful. The andaz tries to do everything "different" which isn't necessarily better. In fact most of operations don't work. Upon arrival it i was handed off to five different iPad carrying young people before I got I to my room, ridiculous. I had stayed at the fairmont for 5 days prior to checking in at andaz.....no comparison. The rooms were average size before the remodel but the bathrooms are now larger and the rooms are small now. Rooms are beautiful but not comfortable, no place to set things and the furniture looks good but isn't enjoyable. The swimming pools are very nice and pretty. Valet brought me the wrong car three times!!!! What system they use I don't know???? The open kitchen restaurant isn't what I am looking for. It's odd, it's very expensive and your only dining choice for breakfast. The pool offers great food, the market/store is nice. The staff is very nice, helpful and friendly. I was VERY disappointed when I was told no to my request for a 1pm checkout. I'm sorry but I will not go back. Ill stick with the suites at the fairmont. I don't trust all the 5 star reviews.......no way can they all be true!!!!!
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- Also Known As:
- Andaz Maui At Wailea