My wife and kids (8, 11) stayed in Unit #407 for 5 nights. The 2 bedroom, 2 bath unit was just like the photos. The unit was beautiful and the location was great. On check-in, however, our room was not clean (trash under bed, kitchen floor sticky) which was a bit disturbing. The conscierge wasn't overly helpful the one time we dealt with them, but we've stayed in Maui before so we pretty much knew what we wanted so that wasn’t really much of a problem. The beach location is great and we mostly walked over to the part of Polo Beach in front of the Fairmont (just beware of partially submerged rocks near the shoreline - one got my 8 yr old daughter when she was boogie-boarding). The room came with beach chairs which was great and the balcony was huge (with great views). The only problem I had with the room itself is that there is a large window right next to the unit's entrance door so anyone in the hallway can see right into your unit with no way to block that (we partially blocked it with a boogie board). There was also only one doorknob lock (no deadbolt or any other locking mechanism) which made me slightly uneasy with the kids being in a separate bedroom (maybe crime is negligible, but every other room we had in Hawaii had better locks). The pool was nice and never crowded. Parking is in the basement and very convenient. All in all, the unit met my expectations. My one negative is that it was extremely costly and looking back, I'm not sure I would spend that much again. It was the definitely the nicest room we had on our 2 week trip, but it was also by far the most expensive. We'll be back to Maui in the future, but I'm just not sure we'll be back at this location – especially since we tend to spend a lot of time off-property doing things. But if money is not an issue, this certainly is a great place to stay.

We stayed in unit 109 with my in- laws & my 5 year old son. We took my Mother-in-Law for her 80th birthday because she has always dreamed of visiting Hawaii.

I agree with the other review of this unit. The laundry door is not working properly & the master bathtub/shower is not easily or safely accessible. The secondary bathroom is accessible for everyone but is not an ensuite so it is mislabeled when saying there are 2 master suites.

And the see through bathroom door in the master is horrible! It was the oddest thing I have ever seen because it is right in front of the toilet.

These things aside, the Polo Beach Club is hands down our favorite property on Maui & we've stayed in many different places. The beach is fantastic & the snorkeling to the north of the hotel has more turtles then we've seen anywhere else on the island.

The grounds are beautifully maintained & the BBQ & pool area are lovely. The boogie boarding is wonderful right in front of the property.

All in all, we will definitely stay here again, especially if we bring our son. With him we loved being on the ground floor but if we go alone we will ask for an updated unit as high as we can get for an even better view.

Stayed at Polo Beach Cub, condo #508. Booked thru VBRO and dealt with the owner - she was very friendly, quick to reply and sent us alot of tourist info. As everyone has already described, the beach location is suberb - there were only a few people - mostly those staying at the PBC; the people staying at the adjacent resort used the beach chairs provided for them, so did not really wander into the beach in front of us at ll - it was really very quiet! Snorkelling off the beach was fabulous when the water was calm, HEAPS to see. The condo was clean, comfortable. King size bed was great, spacious ensuite; lotsa towels; left the sliding doors open with blinds down - could hear the ocean all night ... bliss! Kids room down the hall; ceiling fans in both rooms; aircon, washing machine, dryer, dishwasher etc all provided. Kitchen was adequate - the utensils and crockery were a little downmarket, and probably should be upgraded. A few extras had been left (olive oil, some spices, washing powder) - always helps! Big flat-screen TV and several iPod docks also appreciated. The building is arranged with the condos in a step-like patterm and ours was the third line back I think - this means the view was to one side - towards the resort next to us. The sunset was on the other side, so could not be seen from our lanai; none-the-less, we had a lovely view with beach, and palm-trees - I took quite a few photos from the lanai, and the sunset photos from downstairs! The pool was lovely - often with only ourselves or a couple of other people. Kids loved the warm spa too. Beach chairs, esky and umbrella were provided - I would have really appreciated a couple of kids boogie boards tho, as these are a little costly to hire when we only used them a couple of times (additional cost over the snorkelling equipment). Parking underneath in the shade was great - never had a problem finding a spot. I guess the only problem is that Wailea is pretty much a golf-club environment, and to buy anything we had to go to Kihei - a car is a must - around a 10 min drive! Internet included and very useful too!
The only disappointing thing was that I left something behind - I contacted the front desk by email several times, but they never bothered responding - not what one would expect at this level. (Same happened with Mountain Riders cycle tours - had to cancel two booked tickets when my son ended up in hospital with suspected apenecitis - they told me I would get a refund - but several emails later I still haven't heard back at all! BAD way to do business!)
Anyhow - overall - it's a wonderful place to stay - would definitely stay again - would actually love the ground floor unit, as the beach was so quiet (at least in early Dec)!