In the excellent Maui Revealed guidebook, Andrew Doughty notes that this restaurant regularly cycles from very good to very bad. Sadly, we caught it at what must have been one of the very bad points:
You do have to enter through the huge Grand Wailea lobby (they give you a map for Pete's sake) and wander through grounds that represent probably the worst combination of Disneyland and Las Vegas styles: mobs of people being herded to various luaus, packs of children splashing their way from one waterfall pool to another, and generally wondering if you are ever going to find the restaurant. When you get there, reception can be fairly brusk, service can be pretty much coffee-shoppy, and food pretty tough (think "ahi harder to chew than a bad steak").
The atmosphere is funky tiki-hut motif, but don't look in; look outwards, and see that you are on a little man-made lagoon amidst landscaping designed for photo-ops. When you get home and share your photos with friends, you may wonder how you could have had such a bad time in such a good-looking place.
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