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“Great Steak .... Snooty Service”

Ruth's Chris Steak House
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Ranked #12 of 51 Restaurants in Wailea
Certificate of Excellence
Price range: $60 - $80
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Special occasions, Business meetings
Dining options: Dinner, Reservations
Dining style: Fine Dining
Cross street: The Shops of Wailea
Description: In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.
Reviewed February 14, 2014

Title says it all. The food was brilliant. We arrived without a reservation and were offered a seat at the bar which we accepted happily.

The guy behind the bar and our server was the worst service we experienced on Maui and the opposite of the service we received elsewhere. He was about as helpful of a plank of wood !

Regardless we enjoyed a good meal great steaks and sides. A little on the pricey side but it's Maui.

Thank Brett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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459 - 463 of 739 reviews

Reviewed February 12, 2014

We were told by friends to try the Ruth Chris Steak house while in Maui on vacation. It didn't disappoint. Our little girl was amazed at the size of our food; we were amazed at how awesome the steaks were.

Thank Sean J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

Our group of 5 went for the Sizzlin Prime Time nightly deal. You get a full 3 course meal featuring a starter, entree, side dish and dessert for $45.95. The starter is soup or salad. The entree can include fish. The side dish is big but they call it single serve. The dessert is ice cream, sorbet or bread pudding. Wish I ordered the bread pudding because it ended up being served in a small dish and I pictured a huge portion. I didn't think I could eat any more after that 8 oz petite filet but I had a taste of the pudding and it was so good! Service was very good and unobtrusive. Would go again.

Thank mauiwahine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

Got to Ruth's Chris Steakhouse in Wailea at 7:45 for dinner. My wife has never been and this was our last night on Maui. Stayed at the Grand Wailea which was incredible (should have had dinner there). Anyway, I ordered a bottle, ohhhh, they were out of that wine. The waiter quickly recommended another wine which was about $40 more. I looked over the menu again and ordered another bottle - ohhhh, they were out of that one too. Finally ended up ordering a bottle which was about $50 more than the first bottle.

Ordered our meal - ordered the baked potato and the waiter came back about ten minutes later and said they were all out of baked potatoes. He suggested we try the scalloped potatoes - he didn't offer to comp them for us....really.

Next, they didn't bother to refill our water glasses even though the busboy came by with bread and butter.

And to top it all off, the cowboy cut rib eye was just OK...cooked well, but pretty tough.

All in all, I would avoid this place. Wish I would have had pizza and a beer at the place next door instead of dropping almost $300 on a mediocre steak and really poor service.

    • Value
    • Atmosphere
    • Service
    • Food
Thank RNA1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

What can I say really? The food and service was amazing. Best steakhouse on the island and in the upscale Wailea area. Go!

Thank linehanb11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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