Let me start off with the positives.
- Nicely appointed spa.
- Clean bathroom and relaxing area.
- Beautiful location.
However, my experience was very poor. It could come down to one bad therapist, so it may not be a structural problem with the spa. But here is my experience. one thing also put in perspective. I paid $500 dollars for a couple's massage. Let me say that again... $500... for that money you expect the best. This is what I got:
- My therapist had a cold. She was coughing, sniffling, clearing her throat, swallowing phlegm throughout the message. it was extraordinarily distracting.
- I choose a deep tissue massage. My therapist didn't apply any pressure. It was just above weak caressing even though I was explicit what to cover and the type of massage I wanted.
- The front desk staff was curt and hardly sympathetic. Not even an offer to give a discount or recognize the problem.. She just asked for my CC to charge it for $500
Now I should mention that my wife did enjoy her massage, but she was hardly raving. It was a gift and she would be mortified if she found out what we paid vs the service we got. Also, as mentioned already, the spa was nicely appointed. Though it doesn't compare to the SPAs in big hotels in Europe or Asia.
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