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“Unforgettable honeymoon!”

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Grand Wailea - A Waldorf Astoria Resort
Ranked #6 of 8 Hotels in Wailea
Certificate of Excellence
Reviewed July 8, 2010

Sorry this review is a long time coming - i was supposed to write it as soon as I got back from my honeymoon but almost a year later, here I am! So some details are sketchy in my mind, but I do remember that it was a beautifulllll hotel!!!! THe room was huge - we had only booked a mountainview but perhaps because it was our honeymoon or because we were Hilton Honours members, they gave us a wonderful ocean view - we could see the gardens and pool and the ocean!

The toiletries were lovely and the bath was nice and big! one day, housekeeping had decorated the room with petals and made swans out of the towels in the bathroom - noses touching in a heart shape! it was lovely!

We also got $20 off the restaurant near the main pool - i forget what it was called. and i cant rmemeber what we ate but it was a nice setting by the ocean.

The main pool was pretty noisy and there were a lot of kids but it just meant we spent most of our time by the adults pool which was also wonderful.

We got a couple massage day at the Spa - it was very expensive but very nice!

We got room service breakfast one day which was also nice.

We didnt venture down to the beach apart from when we walked to the four seasons for dinner.

Overall wonderful hotel, romantic and beautiful - we would definitely come back!

  • Stayed: August 2009, traveled as a couple
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1  Thank Londongirl789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,569 - 5,575 of 6,614 reviews

Reviewed July 7, 2010

My wife and I spent our wedding night at the Grand (we had rented a home in Maui for the week). We enjoyed a fantastic dinner and sunset at Humuhumu, and had an overall wonderful experience there. My only knock on the property (and bear in mind, we only spent one night there) was that the rooms felt dated to us. I would certainly consider returning to the Grand for future vacations.

  • Stayed: June 2010, traveled as a couple
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1  Thank Chudacris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2010

This was the first time my wife and I had been to Maui. We took our 22 year old daughter with us. We loved the grounds and the pools and the water slides. Lots of kids so if you want to avoid them stick to the adult pool. It was conveniently located in a not so busy part of Maui near the shops at Wailea and a very nice beach. The beach path was a great morning stroll (for us) and a jog for our daughter. We had the Sunday brunch on Father's Day which was awesome ( not cheap though!). The restaurants and lounges were very nice, we especially liked the lobby bar, although I wish the bar/restaurant nearest the adult pool had later hours. We had a great dinner at the Humuhumunukunukuapua restaurant ( say that three times real fast !) aka The Humu with a nice view of the ocean. With the Four Seasons next door and some nice restaurants at The Shops at Wailea within walking distance you also have some other dining options if you choose.
Our room was spacious and clean with a nice sized balcony which overlooked the lower part of the resort and the ocean. We did get a visit from a baby lizard (a gecko I assume, even though he didn't try to sell me insurance) which I think snuck in when housekeeping dropped something off. It was kind of funny because when I opened the door after catching the little darling in a glass, the mommy was waiting outside for junior to return! They do charge you $25 if you want a fridge for the stay.
As with most resorts we've stayed at, you have the pool chair circus with people lining up before 7 AM to snag their spots. If you don't have kids, the adult pool always seemed to have plenty of open chairs.
We rented a car and the self parking garage is a bit small and spaces were at a premium even though the resort did not seem to be very crowded. If you have a handicap sticker you'll find plenty of spaces though!
My wife and daughter both had spa treatments, which they loved, and the workout room is well equipped with plenty of treadmill type machines, weight machines and free weights.
If you visit their web site and view their pictures, it is every bit a beautiful as it looks.

  • Stayed: June 2010, traveled as a couple
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2  Thank Drozman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2010

All the slides and pool activities were excellent! That is, except for the water elevator. I don't see why it's there and who would use it when there are slides and swings galore. The hotel makes the elevator into a huge deal when it's actually not exciting at all and is incredibly disappointing especially after the 15 minute wait. Although when we visited we hardly had trouble with crowds, it was still IMPOSSIBLE to get FOOD by the pool. Plus, everything is expensive and they do charge for every little thing. Lastly, keep in mind that you are not paying for the room. The Grand Wailea is basically an amazing pool complex with motel rooms.

  • Stayed: June 2010, traveled with family
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4  Thank badromance13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2010

Travelled here when the hotel first opened and was back five years ago. This place is better than ever. Less nickle and diming. I think management took many of the complaints to heart. 5 years ago, you had to buy a casabella to have shade, now they provide free beach chairs and umbrellas. The staff seemed more professional and better trained than before as well. Overall, a fantastic stay!

  • Stayed: June 2010, traveled with family
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2  Thank adler223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2010

The rooms are very spacious, clean, and comfortable. Views of the beautiful Wailea beach are spectacular. The pools and water slides are great for kids and kids at heart. The best place in stay in Maui.

  • Stayed: June 2010, traveled as a couple
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Thank HI_Traveler18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2010

We have stayed at the Grand Wailea many times. It has great amentities and location. Perfect for kids. Howver, the management has changed to Hilton. The place is going down hill fast.. Many of our conversations with guests was about this topic. EVERY return guest noticed the difference. There is a fee for EVERYTHING now, the bathroom near the pool was out of order for 2 straight days. People must have been peeing in pool with no place to go. My eyes were burning from pool water being so chlorinated. Service was spotty. Some good some not good. Our booking was screwed up so we were offered free room upgrade that was on our confirmation email. At check in, they claimed no such upgrade was part of reservation. We had to go to the business center to print out reservation that showed upgrade on eamil. We were charged 10 bucks for this. Then when we showed front desk, they made process too difficult to even deal with it. There were lines for all water slides. Very difficult to get lounge chairs even when hotel not that full. It seems they create false demand for shade and chairs to charge $300 for place to sit by pool in a cabana. Luau was a joke. We stood in multiple lines for hours for bad food and amatuer show. Staff just stood around not knowing what to do. One guy sat people as people in line were frustrated. Fire dancer at end was very good though. Bottom line if you don't have kids, stay at the four seasons for the money. If you have kids, book a two day stay for the slides at most . Then move to Four seasons. Our kids ended up playing in ocean much more than the pool. It is a shame. Such a great property.

  • Stayed: June 2010, traveled with family
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3  Thank padresin07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Green Hotel in Wailea
#6 Luxury Hotel in Wailea
Price Range: $548 - $1,409 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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