While the beach was beautiful and the grounds were fantastic I would definitely NOT go back to The Grand Wailea Resort. We travelled over 10 hours to get to the Grand Wailea from Toronto and were not given the room we requested.
The first problem was we booked an Oceanview Deleux Room and were given an Oceanview Room. No one at the resort would actually listen to us that the room was wrong and so we had to call our travel agent in Toronto to straighten it out. A total pain when you're on vacation and hoping to relax. Also be warned THE OCEANVIEW ROOMS DO NOT GIVE YOU A VIEW OF THE OCEAN. Save your money and get a garden view room instead. The customer service was extraordinarily bad....after our travel agent notified them of the issue they still did nothing to approach us about the problem. It is a farce that they call themselves a 5 star resort.
The resort was very busy and huge. As well, there were kids everywhere and was not very romantic at all. Honeymooners beware! For a resort this expensive (almost $800 a night) they nickel and dime you. Nothing is complimentary. I would save my money and go to a different resort.
- Official Description (provided by the hotel):
- Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Prestigia, Hotels.com, TravelUp, Cheap Tickets, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Grand Wailea - A Waldorf Astoria Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Wailea - a Waldorf Astoria Hotel Wailea
- Grand Wailea Maui
- Grand Wailea Resort Maui
- Grand Wailea Hawaii
- Grand Hotel Wailea
- Grand Resort Wailea
- Grand Wailea - A Waldorf Astoria Resort Maui