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“Beautiful, but room need updating soon”

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Grand Wailea - A Waldorf Astoria Resort
Ranked #6 of 8 Hotels in Wailea
Certificate of Excellence
Las Vegas, Nevada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful, but room need updating soon”
Reviewed May 16, 2014

Beautiful hotel, great pool, the under water bar is a nice touch. Everything is expensive but as a diamond member I did get a $40 voucher to dine at Humu, 1 free in room movie, and 2 drinks voucher at Humu. The drink voucher can easily worth almost $30. Over all, this is a nice 2 night stay, nice ground. Front desk lady can be a little more friendly for this kind of hotel. Almost forget to mention the most important thing, for me the bed is not very good, woke up with backache.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dragonxp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,307)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
Suwanee, Georgia, United States
2 reviews
Reviewed May 16, 2014

Great property with all the amenities you need for a wonderful vacation. The 'Spa' is one of the best I have ever seen and worth a visit. The pools, hot tubs and amenities surrounding this are are top notch. Food was delicious in the main outlets. Nice area for shopping! We thoroughly enjoyed our stay and would recommend this property.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kula, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 16, 2014

Room needed to be renovated, not great for that price. They said they would do something special for my sons birthday, when they didn't I called and they didn't do anything about it or appologise. If they didn't have the nice pool we wouldn't stay there again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, United States
1 review
Reviewed May 16, 2014

The Grand Wailea is a beautiful resort and the has excellent service to match. We know a lot of people that have enjoyed vacations at this resort and will continue to do so. The onsite restaurants, including the newest one, Amasia all serve fantastic food. I also like how they all have menus that include entrees specific to kids.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, United States
1 review
Reviewed May 16, 2014

Awesome hotel; GIGANTIC resort; expensive but worth it (except I just can't accept the $30/night parking charge). Make sure to ask for a room NEAR THE POOL if that's what you're going there for, otherwise your walk to the pool will take 20 minutes (especially from Tower). If you go with little kids, you'll HAVE to get a room near pool. Also, pillows are too soft. Give us option of harder pillows too.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Kia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Level 2 Contributor
3 reviews
Reviewed May 16, 2014

This is our fifth time at the Grand Wailea, including our wedding at the chapel and our tenth wedding anniversary. We absolutely love this place. It was the first time we brought our kids which are 11 and six. They had the time of their life. The beach is fabulous, the rooms and cuisine are great .

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Travis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Anselmo, United States
1 review
Reviewed May 16, 2014

The Hotel common areas, restaurants and grounds were spectacular. The rooms need upgrading. They are ~25 years old and look and feel 25 years old. Layout is awkward and the room space is small, carpets are old. It was dis-engaging to enter a room that felt like $150/night when we were paying $400. Everything else felt like a $400/night experience.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Property: Grand Wailea - A Waldorf Astoria Resort
Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Wailea
#4 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Luxury Hotel in Wailea
#6 Green Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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