We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location for relaxation”
Review of Hotel Faro Luna

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Faro Luna
Ranked #3 of 6 Hotels in Cienfuegos
San Francisco
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location for relaxation”
Reviewed May 10, 2013

I agree with kwitsil --- this hotel is simple, but clean and quite adequate. It's right on the ocean; the windows open, so the sea breeze and the sound of the waves come right in. I agree that dinner would be better in Cienfuegos itself

  • Stayed May 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SanFranDan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

120 reviews from our community

Traveler rating
    10
    38
    41
    20
    11
See reviews for
12
54
5
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Wilmington, Delaware
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 10, 2013

This is a simple, clean, hotel that caters to the scuba diving/beach oriented visitor.
Rooms are simple but very clean and have great showers.
Meals are often included in the rate.....breakfast and lunch are good...but not much going on at night. Best to go into Cienfuegos for dinner.

Nice pool area and the dive boats will often pick you up at the dock for your dive.

The staff is very nice and accommodating....but don't compare this to the larger all inclusive hotels...this is a place for a quiet retreat in this area.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank kwitsil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
141 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 21, 2013

Hotel is a disappointment – too far from Cienfuegos- service is lamentable and the beach is not good. Happily I spent just one night here for the hotel ,originally booked in the centre of Cienfuegos, was alas full.

Room Tip: Avoid this hotel
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mejid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cienfuegos hotels

Worcester, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 2, 2012

Having stayed here in Feb 2007 and having had a really good experince we desperately wanted to go back. However, we could not book it and went to the awful Rancho Luna instead.
We spent all our free time here, enjoying the quiet pool area with lovely views over the sea. Staff friendly and helpful. Saw inside one lovely room which was far superior to Rancho Luna. Ideally located next door to the Dolphinarium where we had a fantastic swim with dolphins for CUC50 per person.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
320 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed April 22, 2012

We should have been staying somewhere else but got transferd here instead. Room awful, t.v. hanging off wall room small, but there was water!!. To reach the room we had to climb a stone staircase with a handrail that was completely loose, an accident waiting to happen.We all had a special dinner in a private room which was good but the next morning the free for all at breakfast was unbelievable. Food ran out, crockery ran out, we had to use each others cups etc. we had to queue to even get a slice of toast. Thank God we were only there 1 night. There was absolutely no customer service at all. This is not uncommon in Cuba we found it pretty well everywhere we went in Cuba. Cubans get paid a pittance to serve "us rich" as we were frequently called. It has got a long way to go to achieve a viable tourist industry.

Room Tip: They were all awful.
See more room tips
  • Stayed March 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank homesteads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 30, 2011

We were supposed to be staying in Cienfuegos, but we heard from the tour agent the day before we left UK that we had been transferred to this "hotel", and was somewhat concerned that they felt it necessary to give us a range of "compensations" for the change. I was right to be concerned. Not only was this place around 15 miles out of Cienfuegos, making you a virtually prisoner for the evening, but the state of the "accommodation" was awful. It is a shame as it occupies a lovely position with superb views over the Caribbean. On our way to it, our tour guide said that it did (at least) have one advantage over the hotel we were supposed to stay at in that it had a pool. He was right, but that was of little value to us in that the very basic square pool was empty! Nevertheless there were two beaches which looked quite attractive from the distance - I say from the distance as the small one appeared to be completely fenced off from the hotel, and the large one only seemed accessible by going back to the main road, quarter of a mile or more down the drive of the property. So, it was back to the "room" - we did not have a very good start to the room, in that we opened the door to find a gecko running across the floor. However, there was a balcony with a lovely view over the sea - unfortunately, this came with a flurry of mosquitoes, an extremely rusty air-conditioning unit which appeared to be about to fall off the wall, and a door which would not shut. The air-conditioning at least did work (albeit somewhat noisily) and we had a fridge in the corner of the room, although the electrics connecting it to the wall would fail any health and safety regulations. As to the bathroom, the less said the better - it appeared to be decorated by a 3-year-old (although that's maybe unfair on 3-year-olds) with paint slopped everywhere, and we were unable to tap into any hot water after 10 minutes or so in the evening and again the next morning. Finally, the breakfast was easily the poorest we encountered in a fortnight in Cuba and the "breakfast experience" was dominated by the swarms of flies on the food! As to service, we did not really experience any - the tables at breakfast were left with dirty plates on them for long periods, and although we did get drinks at the bar the previous evening, the service was somewhat haphazard with the bar staff uncertain who they were serving! Altogether not to be recommended - fortunately we only had it for one night.

Room Tip: Go somewhere else - although we only had one room, we were with a group of four other couples, our e...
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank David68_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 25, 2011

Moved here after hotel booked in central Cienfuego got overbooked. How this place got 3 stars I don't know! It was dirty, ants in the bed, ac unit made so much noise we got no sleep or boiled. beds so uncomfortable ended up sleeping on the floor. The pool was empty and the only way to the beach was to walk back to the main road and then around. Only place I've stayed with chickens/horses etc wondering around the grounds. Food was covered in flies so didn't have any! Of the 2 weeks travelling around Cuba this was undoubtably the absolute worst, avoid if at all possible!

Room Tip: one at another hotel!
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Groomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cienfuegos
0.8 mi away
Hotel Rancho Luna
Hotel Rancho Luna
#6 of 6 in Cienfuegos
627 reviews
6.0 mi away
Jagua Hotel
Jagua Hotel
#2 of 6 in Cienfuegos
910 reviews
2.7 mi away
Islazul Pasacaballo Hotel
Islazul Pasacaballo Hotel
#4 of 6 in Cienfuegos
162 reviews
Show Prices
Show Prices
Show Prices
32.8 mi away
Iberostar Grand Hotel Trinidad
27.5 mi away
Hotel Los Helechos
Hotel Los Helechos
#7 of 11 in Trinidad
218 reviews
148.6 mi away
Melia Habana
Melia Habana
#2 of 79 in Havana
3,302 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Faro Luna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Faro Luna

Property: Hotel Faro Luna
Address: Carretera Pasacaballo Km 18, Cienfuegos 55100, Cuba
Location: Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 6 Hotels in Cienfuegos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Faro Luna 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd, TripOnline SA and HotelsClick so you can book your Hotel Faro Luna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Amigo Faro Luna Hotel Cienfuegos
Hotel Amigo Faro Luna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing