We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel La Union Managed by Melia Hotels International
Nearby Hotels
$174
Booking.com
View Deal
  • Free Parking
  • Breakfast included
$52
Expedia.com
View Deal
  • Free Parking
  • Pool
Hotel Rancho Luna(Cienfuegos)
$74
HotelsClick
View Deal
  • Free Parking
  • Breakfast included
Kurhotel Escambray(Topes de Collantes)
$200
Official Website
View Deal
Hotel Los Caneyes(Santa Clara)
$80
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Hotel America(Santa Clara)
$91
HotelsClick
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Punta La Cueva(Cienfuegos)
Hotels.com
View Deal
  • Bar/Lounge
Hotel Faro Luna(Cienfuegos)
No availability for your dates from our partners
  • Free Parking
  • Pool
No availability for your dates from our partners
  • Free Parking
  • Restaurant
Reviews (761)
Filter reviews
761 results
Traveler rating
190
349
161
42
19
Traveler type
Time of year
LanguageAll languages
More languages
190
349
161
42
19
Show reviews that mention
All reviewsrooftop barla unioncolonial hotelswimming poolone nightlovely hotelthe main squarelovely poolbreakfast was buffet styleplaza mayortomas terryhalf boardnoisy at nightloved this hotelcentre of towngreat cocktailseggs cooked to order
Filter
Updating list...
248 - 253 of 761 reviews
Reviewed October 30, 2013

Stayed here from 22nd to 27th November. A few problems to note but hey this is Cuba. Firstly the lift was out of order when I arrived and was still out of action when I checked out. No problem to me but if you were on the third floor could have been inconvenient. The internet access in the hotel was not working all the time I was at the hotel but there is an internet shop directly over the road from the hotel that charges 4.5 CUC per hour. Another thing that I found strange was no plug in the room for the bath or wash basin. There is a safe in the room but if you want to lock the safe you have to rent the key from reception at 2 CUC per day.

If you are a light sleeper you may have a few problems with the noise at night. This hotel is situated in the town centre, the Cuban people are very friendly and sociable. As you would expect there is no double glazing so noise is heard from off the streets. I was first floor in room 126, I woke most mornings between 2 to 2.30am with what can only be described as sounding like a night club turning out, loud talking, singing and cars racing away then it goes quiet and peaceful.

I can't comment on the food in the hotel at night as we ate out every night, there are some good eating places, most have the menu's in Spanish and English, I was paying about 14 CUC for starter, main and 2 beers. It was safe to walk out at night and we walked all over the main areas of Cienfuegos at night looking at the different eating places. The breakfast in the hotel is edible but not great. The best thing is the freshly made omelette but sometimes you have to wait because the person making the omelettes liked to wander back into the kitchen.

The hotel is clean and tidy, not up to the standard of Havana or city hotels but for a provincial hotel it is pretty good. The rooms are clean, I had no problem sleeping except for the noise as mentioned. The shower in the bathroom had a large shower head with plenty of power and hot water. There is a mini bar in the room, this is useful for keeping your bottled water cold. No coffee making facility in room. The air con was efficient but too noisy for me to keep on at night even on low setting. Good pool and bar/café near the pool. There is a nice roof top bar on the 4th floor, I used this the first night I was there but it was not open again during my stay. Maybe this was because the lift was out of action. Pool was good.

Summary - Ok hotel as long as you remember this is a provincial hotel in a town centre in Cuba. No problems staying here the staff are helpful and I would have no concerns about staying here.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RandKDoncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Stayed for one night here as part of a tour, excellent position, the colonial style was fantastic. Just what you'd expect and want to experience Cuba fully. A welcome sight it what is a diverse and interesting city in walking distance to the main square with the Thomas Terry Theatre there.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

I just dropped in to take a look at the property and to have a drink. The colonial style hotel is centrally located in Cienfuegos within walking distance of many points of interest, restaurants and bars. The entrance and common areas were bright, attractive and clean. The pool and adjacent bar area was lovely and service was excellent. I wished I had a booked a couple of nights and stayed!

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Service
Thank Mirami-j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Located in the heart of this clean and well designed City, a great place for walking tours of the Square, Terry Theater, Galleries and more. Parking is located across the street with 24 hour guard. What a relief from Havana or Camaguey.

Room Tip: Ask for rooms that face the atrium, not the front street, especially on weekends.
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brigitte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Cienfuegos is not high on the list of tourist attractions in Cuba. It is a sleepy, dusty town, on the water, with a concentration on fishing. However, it is very scenic, and supports a lively arts community. Worth a visit by the adventurous traveller. This hotel is top notch, centrally located near the main plaza, with great views from the rooftop bar. You look right on the rooftop homes and gardens of local residents. A satisfying place to spend a warm tropical evening, with some cool drinks, watching the quiet drift of life in this slow-paced town.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GreggSt_Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews