This hotel was built in 1958, is owned by the Cuban government, and is staffed by government employees. We stayed there 3 nights.
Each time I went to the reception desk, I was ignored as the employees continued talking to each other, shuffling papers, or typing on their computers.
The procedure for internet access through the hotel's 3 computers for guests is that you buy a card with a unique password that is good for an hour; well, they told me that they had run out of the password cards 4 days ago and didn't know when the government would send them any more. So no guest could access the internet for at least a week.
The room had a tile floor, and the air conditioning was inadequate.
The view was good from higher floors (we were on the 6th). Most of the staff spoke English fairly well.
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- Also Known As:
- Jagua Hotel Cienfuegos