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A TripAdvisor Member
Reviewed February 24, 2002

After reading the review on this sight, we decided to take a chance on a vacation to Cienfuegos, Cuba and stay at this hotel.
They were fixing up the damage done during the hurricane Michelle. In about 3 months this work should be done. They do not have a beach but a shuttle will take you there whenever you ask.
Anything we asked for we got e.g. food, trips, music and it seemed like we were at Fantasy Island. The staff would really try to make themselves understood. Some speak English, some are learning at school to speak and others just smile or use hand jestures. This is the 3rd. time to Cuba and after staying here it sure won't be our last.

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed January 8, 2002

I just got back from Hotel Pasacaballo. I have been to Cuba
before (near Havana) and had a really memorable trip. but nothing compared to this one.
The Hotel is located approximately 20 minutes drive from Cienfuegos City.
It is the farthest hotel located on the strip after Faro Luna and Rancho Luna. It is only rated as 2 stars but should be more.
The hotel staff are absolutely amazing and extremely friendly. Not all speak English but are learning.
Everday we returned to our rooms the maid had done something special for us in the rooms (towel swans on the bed, flowers, etc). When we went for day trips the hotel provided lunches for us as well as refreshments (beer, rum, cola), and even went so far as to provide transportation for us when Hola Sun never showed up to offer us any trips.
We had a escort for everywhere we wanted to go, as well she knew what we would be interested in seeing as tourists. Anything that we asked for was provided and thanks to the hotel we had a very memorable vacation and plan on gong back soon.

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

  • Stayed: October 2018, traveled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2018 via mobile
Google Translation

Stayed: December 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2018 via mobile
Google Translation

Stayed: August 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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