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“PISSED OFF”

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ShenStone Motor Inn
Ranked #7 of 9 Wiarton B&B and Inns
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“PISSED OFF”
Reviewed July 26, 2013

Tried to call and reserve a room for a family weekend and spoke to the owner who was extremely rude and not helpful whatbso ever. My mother also spoke to the woman and she was the same to her. I have never stayed their and never will because of her unprofessional manurism. It says on their website that customers are their number 1 priority definately not true!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kfiyduvob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Cambridge, Canada
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 18, 2013

If you want a great breakfast, perfectly cooked, at a great price, this is the place. There is a dearth of places in and around Wiarton that serve a traditional bacon and egg breakfast. On the recommendation of the staff at the Wiarton Tim Horton's we drove for 4 mins. outside of Wiarton to the ShenStone Motor Inn and had a delicious breakfast. Seeing the wallpaper borders in this place alone make it worth the trip. Outhouse borders in the bathrooms - the ladies room has a cat and a fancy hat by the outhouses. :)

Definitely a go-back when we're in the area.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

Shenstone Motor Inn turned out to be an excellent choice for budget-minded travellers. Clean, spacious and well-appointed rooms, great service and friendly hosts. I would recommend this motel to anyone vising the Bruce Peninsula.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 9, 2011

OMG ... I couldn't believe it Arrived at 10:30 pm and wanted to leave at 6:30 pm (had to catch the ferry). Was told to come to the office in the morning when you wanted to check out. Well ... was I ever made to feel like a complete imbecile for checking out that early. Apparently I disrupted their existence by perfroming such an idiotic act. I was incredulous!! Unbelievably rude and confrontational. Worst $60.00 I have ever spent. Let me know when there is new ownership. Too bad, cuz it's a nice clean, quiaint little place.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Ryan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2011

We had some misgivings about this place based on a previous review about argumentative management - but on this weekend, the only other real choice was paying $180 per night for a smoking room in the Owen Sound Motel 6 - seriously?

The place itself is on the highway, which is a little busy on weekends, but the noise was not really a problem. The person who assisted us on check-in seemed friendly and efficient enough, though we were doing our best to avoid anything that might start a fight. The room was a very good size, with sitting/eating area, plus a queen bed. The bathroom was functional, and the tiles and caulking looking good, but the bath tub and drain were pretty much due for replacement. Both the room and the bathroom were very clean - the most important thing - and the decorating was pretty fresh. The furnishings in terms of style looked like they were from the motel's opening... which was back in the 70s. But they were functional. The window screen was loose, and fell off when we tried to air out the room (might have been some 70s disco music wafting around, though it wasn't at all bad).

It was quiet at night, though I don't think the adjacent rooms were necessarily occupied. I suspect it might not be quiet if they were, as the walls didn't give the appearance of being that solid. But then maybe the 'argumentative management' would quiet any really rowdy guests?

The only downside was the pillows - they were rock-hard, and there were only two that we could see. I like having two all to myself, but these were solid enough that I'd be happier with none.

Breakfast was good, and great value. Probably the easiest way to prove that is to point out there were three police cars there when we woke up, and six officers having breakfast. Judging by the interaction with staff, they must eat there pretty often. These are the guys that should know the best places to go...

If we hadn't read the previous review, we really wouldn't have had any hesitation about going here. It was a nice room, if a little dated, we were treated well, and the price, while not brilliant, was miles better than anything in Owen Sound (we've looked at quite a few of the places there, and they are all underwhelming, even before you take often ridiculous prices into consideration).

So we would definitely stay here again, and would encourage others to do so. We'll probably be back ourselves for another weekend hiking. Too bad they don't have on-line booking, though if they did, I think they would probably be full all the time if they didn't jack up their rates.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Canada905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 16, 2011

A friend had booked this motel for my husband, myself and two teens to stay at for a family reunion. We had been booked as 4 adults, in a room with 1 queen and 1 double bed. My mother and her husband also had a room booked with a king bed for less. As I didnt book the room personally, I called the motel to inquire about the "4 adults". I wanted them to know that we were a family coming together and not two adult couples. I wondered if my kids were still being charged as adults. She told me that my kids are adults and was shocked that I would think I wouldnt have to pay extra for them. Not that I wasnt going to pay....I told her I was just inquiring, as I had not experienced this in other hotels, (dependant children under 16) even in the bigger cities. She became very agitated and asked if I had called to argue with her. She told me she was not competeing with other hotels and she was not changing her policy for me. I was shocked with her tone and that she would be so argumentative with a customer calling to ask about their policy. Being a business owner myself, I wouldnt dream to speak to my clients in this manner. I am not sure how a person with this attitude can run any successful business. I cant speak about the quality of the rooms themselves as we did cancel our reservations, but I would never stay or recommend this place, simply based on the rude treatment by the management.

  • Stayed May 2011, traveled with family
    • Service
Helpful?
11 Thank surefire58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ShenStone Motor Inn

Property: ShenStone Motor Inn
Address: 19745 Highway # 6 | RR # 1, Wiarton, Ontario N0H 2T0 , Canada
Location: Canada > Ontario > Bruce County > Wiarton
Amenities:
Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #7 of 9 B&Bs / Inns in Wiarton
Number of rooms: 14
Also Known As:
ShenStone Motor Inn Wiarton, Ontario

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