I must say — I gave this place four different chances to make a good impression, but I still leave with a bad taste in my mouth. The service is ridiculously slow, the staff seem particularly inept, and the food isn't good enough to make up for those facts. One day, I waited over an hour for a soup and sandwich at lunch time. Wait staff excuse? Too busy. However, we were one of perhaps five occupied tables in the whole establishment.
Napanee has very little choice in terms of dining out. But the Loaf and Ale is at the bottom of the list for me.