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“worst service”
Review of The Loaf and Ale

The Loaf and Ale
Ranked #8 of 67 Restaurants in Napanee
Price range: $7 - $16
Cuisines: Pub
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Breakfast, Reservations
Description: If you are looking for great homemade food with large portions this is your Pub. We always offer great lunch, and dinner specials. Our menu is british pub fare, with large vegetarian options, catering for small or large groups and a private back room for special occasions. We have live entertainment on Saturday's. We are kid friendly. Come hungry.
Reviewed January 26, 2013

I must say — I gave this place four different chances to make a good impression, but I still leave with a bad taste in my mouth. The service is ridiculously slow, the staff seem particularly inept, and the food isn't good enough to make up for those facts. One day, I waited over an hour for a soup and sandwich at lunch time. Wait staff excuse? Too busy. However, we were one of perhaps five occupied tables in the whole establishment.

Napanee has very little choice in terms of dining out. But the Loaf and Ale is at the bottom of the list for me.

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1  Thank writer-girl-m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (102)
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95 - 99 of 102 reviews

Reviewed January 4, 2013

I booked a table for 12 on New Years Eve, we had a wonderful time. Our meal was outstanding as was our service. Their menu choices are great and their specialwas cooked to perfection. I would highly recommend this restaurant. The 12 of us had a fabulous time and will definitely eat there again!!

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Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2012

A renovation a couple of years ago was a great improvement! A very nice exposed stone wall decor and pleasant atmosphere brings a much needed sense of pride to Napanee. Food is average to a bit better than average - however burgers are especially good. Service is frendly but sadly,, consistently slow. Napanee has very very few eating options that are not truck-stop inspired, so the Loaf & Ale is a refreshing alternative that isn't a formula restuarant or fast food.

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Thank Hungrychuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

We have come here every few months since it opened, normally it is good food with horrible service (slow, relaxed atmosphere). This time we came here and it was obvious they had someone new in the kitchen. We ordered 2pc fish n chips that came under cooked with soggy fries, & sour coleslaw. We also ordered chicken parm and it had noodles that taste like some chef bouardee crap you feed to kids & cheap chicken that tasted like the value bags from Walmart.

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Thank bsccanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

We live close to Napanee and have overlooked this gem thinking our small town had little to offer in the way of a memorable dining experience and good food. We learned the error of oversight last Saturday.
Typical pub decor greeted us on arrival as expected.The staff was pleasant and efficient.
The menu is well thought out offering a range of selections. Service was prompt and our drinks arrived quickly.
Wanting to get a good idea about the chef's capabilities our family of three decided on three different entreé's. It took under 15 minutes for the food to arrive.
My steak and mushroom pie was impressive arriving loaded into a extra large Yorkshire pudding. Loaded with mashed potatoes gravy and a generous portion of steak & Mushrooms. Fresh garden veg cooked to perfection on the side. My husbands steak was perfectly medium rare, surprisingly tender and the green peppercorn sauce was wonderful. The fries were fresh, hand cut and crisp. My daughters Chicken Parmesan was a large portion nestled on a well prepared pasta with basic but tasty marinara. Her chicken was thick, tender and juicy. Portions here are actually quite large and prices are well under what we would have expected in a larger city. Overall, a great dining experience. The chef knows what he is doing and does it well.

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3  Thank Jadeacres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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