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“Anniversary getaway”

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Benmiller Inn & Spa
Ranked #5 of 9 Hotels in Goderich
Toronto, Canada
1 review
“Anniversary getaway”
Reviewed September 16, 2013

Incredible room, great service! Stayed for the weekend, was nice to be out of the city! We had several spa services and they were very relaxing. Would definitely recommend to family and friends for future getaways.
Lots to do, hiking, swimming, sauna, hot tub. Restaurant was great, bar was awesome, can not say enough about the service.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaunacy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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335 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Gravenhurst
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

We spent one night there on a deal which included a spa treatment. Having paid over $700 for the room, dinner and breakfast my expectations were high. However the room was definitely over priced and the service not good. The price included strawberries dipped in chocolate but they were left out on a warm evening instead of being put in the fridge so they melted. There was also a bottle of white wine but it had been left out too and was not cold. Breakfast was good and the dining room very pleasant. As always it is the details that make all the difference and in this instance they were totally missed which made the value so poor.The overall experience was well below what for the amount of money that it cost and I would not go back again.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Goderich hotels

ontario
Level 5 Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 3, 2013 via mobile

This Inn is really nice , Old , yes but nice . Yes the rooms need updating , for sure . But we're clean , well kept ! Pool was really nice , didn't use the spa . Had breakfest there was good , Dinner was just ok , and was pricey , The people working there were second to none , and beautiful location right on a nice river . Overall I would recommend this h
Inn to anyone

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbrake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

We just spent 2 nights at the Inn this past weekend. The setting is beautiful but everything was really dirty. I have never stayed in a place where there wasn't even basic housekeeping. The walls in the room we stayed in were disgustingly dirty. I ran a wash cloth over them and it was almost black. The carpet was disgusting. The pool area was beyond dirty - there were spider webs inside the pool room between every piece of furniture/potted plant and the wall. There was hair everywhere as well and no clean towels. It was just simply really dirty.

I was also disappointed in the staff. At the front desk one of the women we interacted with was less than helpful in trying to book an appointment at the spa. After being told certain services were not available we finally settled on a reflexology session only to be called early the next morning and told that, that service was also not available. Basically the only thing we could get was a massage. I don't understand how on a holiday weekend that you advertise as a spa but then are not able actually provide spa services.

As for dinner - we were told we had to have reservations so we booked the only time available of 8pm. As we waited we watched people get seated that did not have reservations before us. This is also when we discovered that there was a lounge menu that we could order from (also apparently you can order dinner in the lounge from the regular menu as well - this was never explained). After looking at it we decided we would rather eat off that menu than in the dining room. Upon making this decision I feel like we were punished - really poor service and no interaction.

Between the rudeness/lack of knowledge of the staff and dirtiness - we will not be returning which is a real disappointment because the setting is beautiful and the potential is great - it just appears as though the staff really doesn't care about the success of the Inn.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Abby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 21, 2013

We stayed here for one night while touring the Huron coast. The Inn advertises pool, sauna, and hot tub; however, only one of those (the pool) was actually in working condition! The hot tub was out of service and the sauna was colder than the outside air temperature even after several attempts at setting the timer. The bed was comfortable, furniture a bit dated.
Restaurant was great! Excellent food, service and view.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank Travellers704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Canada
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 16, 2013

Spent two nights at the inn this week. Ate both our meals in their dining room and had excellent service and even beyond excellent food. The presentation was excellent, the food fresh and hot upon arrival at our table, steaks cooked to order and the desserts were to die for. The hunter whiskey sauce on the steaks was a real treat. The chef is to be congratulated for his wondrous creations.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 14, 2013

We stayed just this past Sunday at the Benmiller Inn and thoroughly enjoyed our visit. The beautiful serene setting, the fabulous meals and the gracious and welcoming staff made our visit simply perfect. We had a wonderful room overlooking the river and everyone - from reception to housekeeping to the servers in the restaurant were professional, unfailingly friendly and pleasant. We took the time to enjoy the Blyth Theatre and so enjoyed 'Yorkville'! We spent some time touring Goderich and had a great day in Bayfield. Huron County is a wonderful destination and the Benmiller is THE place to stay...Can't wait to return.

Room Tip: Ask for room 67 overlooking the river - a beautiful spacious room with a lovely seating area - the p...
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krwToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Benmiller Inn & Spa

Property: Benmiller Inn & Spa
Address: R.R.#4, Goderich, Ontario N7A 3Y1, Canada
Location: Canada > Ontario > Huron County > Goderich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #5 of 9 Hotels in Goderich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Benmiller Inn & Spa 3.5*
Number of rooms: 55
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Also Known As:
Benmiller Inn And Spa
Benmiller Hotel Goderich
Benmiller Inn & Spa Goderich, Ontario

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