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“Worst Quality Inn”

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FairBridge Inn Express Natchez
Ranked #15 of 17 Hotels in Natchez
Reviewed June 27, 2012

The room was not up to Quality Inn standers. The coffee maker was not clean from the last time .
Toilet would not flush. After three flushes it was ok .
Went to the front desk staff would not get the manager . Women was more interest in Facebook on the other computer . Got a $ 7.00 dollar credit on the room . Ask when the other room would be available . Told after one .
When we came back and got the room key . Asked if the room was clean She stated that she had not seen the room . The chair in that room was ok after 3 pillows where put in the chair . To keep from hitting the floor .

  • Stayed: June 2012, traveled with family
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Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 80 reviews

Reviewed May 16, 2012

This hotel is on a major street, so it can be noisy. It also is showing its wear. During our cross country trip, we stayed in far nicer, more modern Quality Inns. The room was fairly clean. The Wifi did signal was not strong enough to work well. If we returned to Natchez, we would stay in a different hotel.

  • Stayed: April 2012, traveled as a couple
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1  Thank Max G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012

OK, if you are looking for an inexpensive place to stay in Natchez, the Quality Inn fits the bill -- about $58/night - maybe half the price of the nice places downtown near the Convention Center and the Mississippi River. But, as you enter the room, it greets you with a strong stench of mold and dirt. The place is older and has not been kept up that well. It's the kind of hotel where you want to put a towel down on the chair before sitting down. The smoke detector is dangling from the ceiling by a wire bundle But, what I was saying is that the room really stinks. I had a 3 night reservation, but am leaving in the morning and moving to the Hampton Inn for $116/night -- it's new, has a full, hot, breakfast, and is literally right across the street from the Natchez Visitor's Center AND the Mississippi River. The Quality Inn is literally in the midst of a construction zone, behind a seedy looking Mexican restaurant, and about 3 miles from the river. Hey, price isn't everything. I'm outa here.

Room Tip: stay here if low price is very important and your sense of smell is very poor.
See more room tips
  • Stayed: May 2012, traveled on business
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1  Thank ricks706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnnatchezms, Webmaster at FairBridge Inn Express Natchez, responded to this reviewResponded May 14, 2012

Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Maintenance was informed of the broken smoke detector in the room assigned to you and instructed to see to the necessary repair or replacement.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2012

This Quality Inn isn't up to snuff. The rate was a little high and there aren't tons of economy hotels in town. The lady at the front desk made me wait on her to finish texting before she would help us, not a good impression. The room had a faint odor of mildew and some was visable in the bathroom. The room was looked decent but the bed spread had stains on it as well as the carpet. The cable outlet was off the wall and made the picture very fuzzy until I screwed it back into place. The carpet is overdue for a good cleaning and turned my white socks a blackish color. Breakfast was skimpy and it looks like they usually have waffles and eggs, but not durning my stay. I think they are being too cheap. This could be an ok hotel if housekeeping and maintenance would improve.

Stayed: January 2012, traveled solo
1  Thank LittleH R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnnatchezms, Webmaster at FairBridge Inn Express Natchez, responded to this reviewResponded May 14, 2012

Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area. Thank you for seeing beyond the problems that you encountered, to what this hotel could be and hopefully will be.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• The lady at the front desk received additional training in the courteous manner in which she is to treat you, our valued guest.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Breakfast staff received additional training in presenting a proper breakfast.

• Maintenance was informed of the problem you experienced with the cable in the room assigned to you and that you fixed it.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2011

I have to admit, I reserved this hotel before checking the reviews, and was nervous after reading them. But I was on a budget, and didn't want to pay any more than I had to for a night's sleep.

PROS:
The room was clean and comfortable, everything was as promised, and I got a hot breakfast in the morning. What more could one ask for?

CONS:
There was a bit of dirt between the bathtub and wall. The bathtub was cleaner than the one in my house so I didn't complain.

The breakfast was good, but the first morning I was there, it seemed the attendant was not prepared for a Saturday morning. They were out of orange juice, coffee, and waffle batter just to name a few. Once I finally got my breakfast, however it was a nice morning for a good nights rest.

NEUTRAL:
I reserved a room with a whirlpool, however the hotel called a day before check in to say the room was unavailable and would I take a similar room without the whirlpool at a discount. I suppose not having a whilpool was a slight let-down, but given the circumstances, they handled it correctly. One thing to note - the lady I spoke with had a thick southern accent and it was hard to understand.

The housekeeping staff wanted to clean early (9:00ish), however once they saw I was still in the room they promised to come back later and did. I understand they have to clean around 50 rooms a day inside of 3-5 hours and I don't blame them for wanting to get a head start. I suppose it also didn't help that my room was right next to the lobby.

CONCLUSION:
Overall, I think I got what I paid for and more with this hotel. I admit I was slightly inconvenienced a few times as stated above, but how I was inconvenienced could have happened at any other of the pricier hotels. Well worth it.

Room Tip: Room 106 is quiet. You sleep next to the lobby so limited neighbor noise. The door needs a good tu...
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  • Stayed: August 2011, traveled solo
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3  Thank glider1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2010

Did not stay. Place was disgusting! Made reservation week before stay, but front office person at check in was very rude and unaccommodating. Two previous customers walked out also, and warned us how awful the rooms were before they left.

  • Stayed: October 2010, traveled as a couple
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1  Thank DalLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnnatchezms, Webmaster at FairBridge Inn Express Natchez, responded to this reviewResponded May 10, 2011

Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) Front office person received additional training concerning the courteous way in which they are to treat our valued guests.

2) Housekeeping staff received additional training concerning the level of cleanliness which they, as our employees, are to maintain.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2010

This hotel is starting to show its age. The rooms are comfortable but a little dingy.

  • Stayed: August 2010, traveled on business
    • Value
    • Location
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1  Thank FedTravelerSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnnatchezms, Webmaster at FairBridge Inn Express Natchez, responded to this reviewResponded May 10, 2011

Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Yes, the hotel is starting to show its age. We are in hopes that we can soon give it a new “lease on life” as the saying goes. I am glad that you found the rooms to be comfortable.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about FairBridge Inn Express Natchez

Address: 337 Devereaux Dr, Natchez, MS 39120-4207 (Formerly Rodeway Inn)
Location: United States > Mississippi > Natchez
Amenities:
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 17 Hotels in Natchez
Price Range: $65 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — FairBridge Inn Express Natchez 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn Natchez
Natchez Comfort Inn

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