We were at the end of an 11 day road trip. This was the 9th hotel we had stayed at. The hotel itself was fine, it was after I got home that the tide turned. I had held the room with a debit card & was checking in with a credit card, just as i had done at the other 8 hotels we had previously stayed at, including a Hampton Inn in New Orleans. Upon arrival home, I realized that my debit card had been charged my room rate, PLUS 15% to make sure the funds were there to cover the room. I have also been charged, just the room rate on my credit card. the front desk person said this is standard procedure for this hotel, that they run all debit cards first thing in the morning the day of the reservation. I now have 104.00 tied up in the bank account plus a charge on my credit card. All of this was done without any type of notification that the debit card would be run, PRIOR TO CHECKIN!!!! AND the front dest clerk was very rude & hung up on me when i pressed the issue. COMPLETELY UNACCEPTABLE!!! The service and the room were fine while we were there, but i am paying for it now!!!!
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- Also Known As:
- Hampton Inn & Suites Natchez Hotel Natchez
- Hampton Inn And Suites Natchez
- Hampton Inn Natchez
- Natchez Hampton Inn
- Hampton Inn Hotel Natchez