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“Never Stay Again!!”

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Natchez Grand Hotel
Ranked #4 of 17 Hotels in Natchez
Certificate of Excellence
Reviewed March 10, 2009

This hotel will tack on a $6.95 per night charge for the ammitinties that all the other hotels give for fee. They call it a "passport charge" and claim it is for parking, internet and breakfast whether you use them or not. This is the only place in town that will charge you to "park" which is a complete SCAM.

DON'T SUPPORT THIS HOTEL AND THEIR SNEAKY UNETHICAL PRACTICES!!

  • Stayed: March 2009, traveled on business
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1  Thank sappynoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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607 - 613 of 665 reviews

Reviewed January 4, 2009

Great Over Night Stay, Clean & Comfortable, Hotel Sponored Tour was Not Available because Guide was on Vaction, Walking Distance to Most Inner-City Attractions & Antique Stores

  • Stayed: December 2008, traveled as a couple
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Thank BigEasyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2009

We stopped in to Natchez on our way to Orange Beach, AL for one night. The person at the front desk was very nice. The hotel looked brand new. Our room was clean and comfortable. It was very quiet as well given the ice machine being next to our room. Didn't hear a thing. The river view was nice too. We were able to walk everywhere. Would stay there again.

  • Stayed: December 2008, traveled as a couple
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Thank TulsaOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2008

WOW this could have been a nice property and I could have recommended it. We stayed here the first night of our Honeymoon. The Front desk is very helpful and when they found out it was our Honeymoon and we needed a refrigerator they upgraded us to a nice room. So far so good.

In the morning we went down for breakfast and found the entire dining room a mess. Food and plates not cleared. Food on the floor. What food that was on the buffet line was cold and did not look up to health standards. Bottom line we got a cup of coffee and left.

We wrote an email to the hotel and the management answer did not even take the customer into account. They did not appear to care or care about customer service.

In Natchez you have many wonderful B&Bs, stay in one of them. In a few years this hotel property might get its act together then consider them.

Room - Average, Breakfast - way below anything, Management Service - a lot to be desired

  • Stayed: October 2008, traveled as a couple
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1  Thank Love-bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2008

Motorcycling the Natchez Trace w/ friends and we stayed here for a couple of nights. Great location right downtown allows you to explore the antebellum homes in Natchez. Walk to all the restaurants. View of Mississippi River was right outside the hotel or thru your window! Check-in & check-out was efficient. Personnel very nice. Parking lot is huge. Room was very, very nice w/ attractive furnishings. Bed was comfortable. Bath clean and neat. When we were there it was in between hurricanes so the place was nearly empty. The only negative thing I can say about the amenities was the pool -- it's very small and in the parking lot. They could do better there.
Also be aware that this Country Inn & Suites evidently considers itself to be a resort so they hit you w/ a resort charge. It is a very nice hotel, but it is NOT a resort.
However, I would definitely recommend this motel to anyone.

  • Stayed: August 2008, traveled with friends
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1  Thank FlyCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2008

I paid the rack rate of $200 per night and Country has the audacity to charge the obnoxious resort fee of $6.95 for parking, complimentary breakfast, phone service (no one uses these days), 24 Hr complimentary coffee, etc.

I asked the desk clerk to remove your avaricious rip off fee but she would not (she was polite). Get smart County, don't ruin your positive reputation by getting greedy and stupid.

At your Natchez Country Inn, you got work to do with your housekeeping staff. For example, in our $200 per nite suite (all traffic w ill bear rate), we found these deficiencies:
1-No Kleenex in Bathroom. Had to ask for at desk
2-Two lights out and only one worked on light fixture
3- No soap in bathroom, had to request soap.
4-No cups available for coffee maker for three days.HELLO!
5-Wobbly table ( in a property open for only four months,
6.-Drapery needs hemming(Naturally my wife made this observation)
7- "Complimentary" breakfast poor, no fresh fruit. HI Expess in Corinth MS infinitely better, check it out.
8- Poor communication as to where ($25) tour bus left from.

i am 41 year veteran business traveler and discriminating with high standards. I am a big fan of Country so my advice is offered in the the spirit of improving your customer satisfaction and quality improvement.,

Get rid of your insulting rip off resort fee. Train and supervise your housekeeping staff to provide what your guests pay for;

  • Stayed: July 2008, traveled with family
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4  Thank ArmyAbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2008

We stayed at the Country Inn & Suites in Natchez for two nights in July of 2008. While the price was just a little over what we would normally pay, we wanted this part of our vacation to be a special. We were not disappointed.

The hotel is in the historic downtown area of the Natchez and right on the Mississippi River. The cost of a riverview room is about $20 more than a city-view room but why book a hotel on the river if you don't choose the riverview?

Everything about this place is first class. This is evident from the moment you drive up under the canopy with real gas lanterns flanking the entry. The lobby was beautifully appointed as was all common areas. Our room was very large with the kitchenette and sitting area separated from the sleeping area. The bathroom was also very spacious - which is not always the case even with suite-type rooms.

The pool was outside and small but warm and nicely landscaped. The breakfast each morning was good with enough variety to please most everyone.

The staff at this hotel was very friendly and accommodating. All our needs were met with kindness and concern for our comfort.

  • Stayed: July 2008, traveled as a couple
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Thank MsBiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Natchez Grand Hotel

Address: 111 Broadway, Natchez, MS 39120 (Formerly Country Inn & Suites)
Phone Number:
Location: United States > Mississippi > Natchez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Natchez
Price Range: $98 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Natchez Grand Hotel 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The Natchez Grand Hotel, formerly known as the Country Inn and Suites, was built brand new from the ground up and opened in 2008. The Natchez Grand Hotel is centrally located in the heart of Downtown Natchez with a magnificent view of the Mississippi River and walking distance to many downtown restaurants, shopping, attractions, and nightlife., The Natchez Grand Hotel offers a comfortable place to stay with friendly service and gracious amenities, and is the perfect place to host meetings, corporate retreats, social events and much more, with over 5,000 sq. ft. of meeting space. We invite everyone to be our guest and experience a "grand" stay while visiting Natchez, MS! ... more   less 
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Also Known As:
Country Inn Natchez
Natchez Country Inn

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