I paid the rack rate of $200 per night and Country has the audacity to charge the obnoxious resort fee of $6.95 for parking, complimentary breakfast, phone service (no one uses these days), 24 Hr complimentary coffee, etc.
I asked the desk clerk to remove your avaricious rip off fee but she would not (she was polite). Get smart County, don't ruin your positive reputation by getting greedy and stupid.
At your Natchez Country Inn, you got work to do with your housekeeping staff. For example, in our $200 per nite suite (all traffic w ill bear rate), we found these deficiencies:
1-No Kleenex in Bathroom. Had to ask for at desk
2-Two lights out and only one worked on light fixture
3- No soap in bathroom, had to request soap.
4-No cups available for coffee maker for three days.HELLO!
5-Wobbly table ( in a property open for only four months,
6.-Drapery needs hemming(Naturally my wife made this observation)
7- "Complimentary" breakfast poor, no fresh fruit. HI Expess in Corinth MS infinitely better, check it out.
8- Poor communication as to where ($25) tour bus left from.
i am 41 year veteran business traveler and discriminating with high standards. I am a big fan of Country so my advice is offered in the the spirit of improving your customer satisfaction and quality improvement.,
Get rid of your insulting rip off resort fee. Train and supervise your housekeeping staff to provide what your guests pay for;
- Official Description (provided by the hotel):
- The Natchez Grand Hotel, formerly known as the Country Inn and Suites, was built brand new from the ground up and opened in 2008. The Natchez Grand Hotel is centrally located in the heart of Downtown Natchez with a magnificent view of the Mississippi River and walking distance to many downtown restaurants, shopping, attractions, and nightlife., The Natchez Grand Hotel offers a comfortable place to stay with friendly service and gracious amenities, and is the perfect place to host meetings, corporate retreats, social events and much more, with over 5,000 sq. ft. of meeting space. We invite everyone to be our guest and experience a "grand" stay while visiting Natchez, MS! ... more less
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- Also Known As:
- Country Inn Natchez
- Natchez Country Inn