Checked in at 4:00pm and the clerk said the room was ready.... Not quite ...Still NO 'towels' for another hour when I had to go find a room service attendant to get my own. Some of the carpeting in the common areas of the hotel need to be changed. The was an abundance of "crickets" present all around the exterior of the building with some entering the inside areas, including the room. The management should have their exterminator on-call for these seasonal critter infestations and the dead ones should be cleaned up multiple times per day. Cigarette butts and ash trays were overflowing near the outside entrance area. All of the staff was friendly and cordial but the front desk clerk seemed very indifferent and cold. The hotel & room was generally very clean, but the comforter on the bed should probably be cleaned more often or replaced. The TV reception quit working one evening and remained off until the next morning sometime. Our final morning, twice diid the room attendants knock on the door before 9am to see if they could clean the room. Please be aware that the hotel charges an additional fee of $8 for their free breakfast (or whatever) in addition of the quoted room rate... that was already paid for on-line and requires a credit card to cover it upon check-in. The breakfast included a very wide selection and was about average for a hotel of this class. This hotel would truly be Grand and could garner 5
stars if not for the above items ... Management should be attentive to the issues. Would probably stay here
again. The room price is a good value.
- Official Description (provided by the hotel):
- The Natchez Grand Hotel, formerly known as the Country Inn and Suites, was built brand new from the ground up and opened in 2008. The Natchez Grand Hotel is centrally located in the heart of Downtown Natchez with a magnificent view of the Mississippi River and walking distance to many downtown restaurants, shopping, attractions, and nightlife., The Natchez Grand Hotel offers a comfortable place to stay with friendly service and gracious amenities, and is the perfect place to host meetings, corporate retreats, social events and much more, with over 5,000 sq. ft. of meeting space. We invite everyone to be our guest and experience a "grand" stay while visiting Natchez, MS! ... more less
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- Also Known As:
- Country Inn Natchez
- Natchez Country Inn