I am writing about my experience with Glenfield Inn in Natchez, Mississippi.
We planned a weekend night stay and made a reservation just several days prior to our expected night's stay but were unable to make it due to a medical emergency.
The proprietors were unwilling to show any understanding or compassion for our situation and charged for one room.
I'm writing to let potential customers know that they told me they are not a hotel and their cancellation policy is such that you will be charged if you cancel. I was not told this when making the reservation.
Therefore if the unexpected were to happen you have no level of understanding the awaits you, which seems to not be what you expect from a hospitable and friendly bed and breakfast .This just made the whole experience for us a horrible one.
It is unfortunate our experience with this bed and breakfast was negative when one expects the exact opposite from a small friendly southern bed and breakfast in a small town.
- Official Description (provided by the hotel):
- Nestled on 150 acre Spanish Grant sits Historic Glenfield Plantation Bed and Breakfast Natchez, MS. Escape back in time absorbing the preservation of history while visiting our beautiful antebellum home that has remained in the same family for eight generations. Prior to the Civil war, the antebellum home is built in two separate architectural periods capturing both Spanish and English Gothic style. Children are welcome and Glenfield Plantation is pet friendly. Enjoy the tranquility of our Bed and Breakfast while just 1 mile from downtown Natchez. ... more less
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