Dunleith is a beautiful, centuries-old home located in Natchez. We went for the Valentine's Day Weekend, a special package. The dinner Friday night was outstanding. compliments to their chef! he also cooked the best oysters we have ever eaten for the complimentary 5 pm tea in the house. The people were all exceptionally kind and helpful, especially the bellman and the workers we met throughout our stay as they went about their daily duties. it was beautiful, and it was relaxing. we thought it would be a five star stay, but a couple of things kept that from happening.
When we booked it, I was told a special meal in their restaurant, "The Castle" would be included both nights as would a complimentary breakfast buffet both Saturday and Sunday mornings. However, upon arrival, we were give our complimentary cards for only the Valentine's Night dinner and the Saturday morning breakfast. Nothing for Saturday night or Sunday morning, though the daily charge was the same. I did ask a out the Sunday buffet, but was told it was not included because it was always an expanded buffet on Sunday. I did not ask about the Saturday dinner after that.
The Saturday breakfast, served until 10 am, was a huge disappointment, especially after the terrific dinner the night before. We arrived at 8:40, was seated promptly. We had a wait for our waitress to get our drink order before we went to the buffet. First of all, it was the same buffet you can get at a Comfort Inn or lesser hotel food wise. But, they were out of biscuits, gravy, bacon, and were very low on grits. We informed the hostess and buffet wait people. Thirty minutes later, the buffet was finally replenished. Our coffee, back at our table, had grown cold. I had a pack of instant oatmeal which I was never able to prepare b/c our table waitress never re-visited us. She had at least two long chats with a larger table while we ate our other food, found a bowl to empty our cold coffee into so we could poor hot coffee from the carafe. We tried to get her attention, but she seemed to be avoiding our table. was it our complimentary card on the table that kept her away. she did not check on us one time! As we were finishing our meal, I literally had to call, "Waitress!" In a voice louder than I like to use to get her attention so we could request more hot coffee since we had only had one cup each. She seemed a bit miffed at being bothered! And the hot water for my oatmeal never appeared. A very disappointing morning!
The second reason I can give no more than three stars is that we like to stay at places with free wi-fi. It enables us to have a computer weekend visit with our grandson, even when traveling, and we like to check menus of restaurants in the towns we are visiting. We like to get online, while in that city, and check out things we have seen or places we think we would enjoy. So, one of the reasons we picked Dunleith was b/c in several places in their brochures and web page, they advertised their free wi-fi in every room. Long story short, it never worked in our rooms or in the home. I contacted the office at least four or five times and walked there three different times to tell them it did not work. Each time I was told with great cheer, "Oh, let me reboot that for you. There!" And at no time did it ever work. Had we known this, we would have chosen another place to stay. Just be honest with me. We reported the wi-fi problem again on our guests' comment card. It has been over two weeks now and we have not heard a word from them. I thought they should have knocked something off the bill for the non-existent, but promised, wi-fi. Our breakfast problem they could call personal preference, or something, but they were definitely responsible for not having the advertised wi-fi, and for not caring enough to fix it. That seeming lack of caring is why we will not stay there on our next visit, nor will we recommend it.
- Official Description (provided by the hotel):
- Located on 40 acres of woodlands and terraced lawns in the heart of Natchez, Dunleith is the perfect retreat for both business and pleasure trips. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, HotelQuickly, Hotels.com and Travelocity so you can book your Dunleith reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Dunleith Plantation Hotel Natchez