Whilst this hotel is in a great setting and close to the slopes, we were overall quite disappointed. This is not a four star hotel. We had to ask at reception where the bar staff were on several occassions. The room wasn't cleaned unti 1.30pm and that was after complaining. The reception staff are very polite, but the rest of the staff are quite rude and not very helpful. The restaurant food was absolutely appauling and I noticed many of the guest sending their food back, myslef included. This could be a very good hotel with the right staff and a decent chef. Overall we felt we had paid five star prices for a three star hotel.
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- Also Known As:
- Hg Maribel Hotel Sierra Nevada
- Hg Maribel Sierra Nevada