We have just returned from a four night stay in this hotel. Good points were;
Large warm room,
Cosy lounge area,
Excellent spa treatments.
Room was not cleaned during our stay; the maid just made the beds, changed some of the towels and emptied the (broken) waste bin.
On the first day we returned at 14,00 having left the hotel at 9,30am, to find our room had not been serviced. We were told by reception that the cleaners were very busy that day. No apology.
Reception kept us waiting for 50 mins for the mini bus down to the ski village as she forgot to tell the driver we were there.
We were not informed of the 20+ euro charge per day for car parking. When we realised half way through the stay, we complained to reception and were spoken to by a very aggressive rude gentleman who waved his finger in our faces.
Definitely not a 5 star standard hotel.
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- Also Known As:
- Vincci Seleccion Rumaykiyya Hotel Sierra Nevada
- Vincci Sierra Nevada
- Vincci Hotel Seleccion Rumaykiyya