The rooms are average and the location is very good but that's where it ends. There was an extremely ignorant, nasty young girl in the restaurant that completely ruined our trip. The first morning at breakfast I asked this waitress for a glass of water with my breakfast , which was a buffet. All she had to do was pour coffee for the guests and simple extra requests like water. Well she completely forgot and I had to ask her two more times for the water, which she reluctantly finally brought me with plenty of attitude. I brushed it off and still left her an appropriate tip. The next morning I asked for a second cup of coffee and she went to the kitchen and brought out coffee for everyone else in the restaurant while completely ignoring me. When I questioned her about it, she simply stated "You got your coffee anyway, didn't you?" in a very nasty tone (another waitress brought me coffee without being asked). Then she said "I remember you from yesterday about the water". I don't know what I did to make this waitress so ignorant towards me by asking for water one day and a second cup of coffee the next. I was very nice about the two requests. When asked why she ignored both requests she said "I can't take care of 10 people at once and I'm glad I did what I did to you" as she stormed off. Needless to say, she received no tip the second day. This person should definitely find another line of work where she doesn't have to deal with people. I don't know her name but she was thin, blonde, and had an accent, probably Eastern European--possibly Russian, Polish, Czech. Stay away from her if you go to this resort--she hates people.
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- Also Known As:
- Mt. Rushmore`s White House Hotel Keystone
- Mt Rushmores White Hotel
- Mt Rushmores White Keystone