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“Customer Service A+++++++++”

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Super 8 Keystone/Mt. Rushmore
Ranked #14 of 14 Hotels in Keystone
omaha, ne
1 review
“Customer Service A+++++++++”
Reviewed June 10, 2011

All the staff was wonderful and very helpful, the room was good and the pool was amazing

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beckyOmaha_Ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    30
    65
    84
    58
    41
See reviews for
148
73
8
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
colorado
2 reviews
Reviewed June 8, 2011

you got to be kidding?? no internet--cold breakfast only, was out of most items, not a sprite on the property--dirty , long wak to pool -- staff was not helpful
rates were high, thin sheets and bed spreads need replaced, needs cleaned--this place took the fun out of the trip

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank llhyatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Keystone hotels

Montana
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 23, 2010

We got a king room that was an ad-on, great for no noise but it was not well insulated and the heating unit was not enough for the cold weather. I froze. The windows also did not have light blocking curtains just mini blinds so when the sun came up we were up. Sun blocking curtains can be purchased reasonably at Wal-mart would recommend management do so. They also need to get some electric baseboard heaters. Other than that the room was nice. Bottom of tub needed to be scrubbed. Scrub brush and Dow Scrubbing bubbles will do wonders.
It was nicer than expected for a Super 8 and I do not think any of the other rooms have any of the issues we experienced, except maybe the bathtub issue. The staff was very very friendly and very helpful. They did give me another blanket for the bed when I asked. Should have switched rooms but I thought it would heat up. Breakfast could be a little better but was adequate. Everything in the town is mostly shut down in mid October so go earlier. Fall colors were beautiful!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wanderer_not_lost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2010

We stayed at this hotel for 2 nights during our road trip to Yellowstone and it was one of the cheapest on the trip. We were given an unusual room, which was between floors. It was a very long , but narrow room, but it looked right out over the town and was pleasant.
We had a problem with the air conditioning as the front panel fell off when I switched it on. We reported it to reception and they had a handyman in to fix it within 15 minutes.
We were about 5 minutes drive from Mount Rushmore and about 10 minutes walk from the main part of town. We ate in the Ruby House Restaurant both nights because we had real difficulty in feeding my vegetarian wife. Her meal was adequate, but I had a really good steak.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimAndRhona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2010

We stayed right after July 4th - busiest season in that area (besides Sturgis Rally) and got a room there for just over 120$US/night. Not bad. Room was clean. Friendly service. Would stay again.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckramone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, CO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2010

The price was excellent and the staff was accomodating. About what I expected with the price. Things were a big worn out but it did the job. I would say it fit the Super 8 criteria. Would stay here again if I find myself with the same schedule but would move onto a different hotel if I have more money allotted for lodging.

Stayed July 2010, traveled with family
Helpful?
1 Thank JoseL60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denison, Iowa
1 review
Reviewed June 13, 2010

The good: great location, close to everything. Clean and comfortable. Good continental breakfast. The bad: No working phone in the room, no elevator, only 12 channels on TV, no iron/ironing board and indoor pool was COLD. Had to leave a note for the maid to finally leave us some toilet paper and cups!

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfried
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Keystone/Mt. Rushmore

Property: Super 8 Keystone/Mt. Rushmore
Address: 702 Highway 16a, Keystone, SD 57751-2071
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #14 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Super 8 Keystone/Mt. Rushmore 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Super 8 Keystone/Mt. Rushmore Hotel Keystone
Keystone Super 8
Keystone Super Eight
Super Eight Keystone

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