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“Rude Clerk -- Insufficient Parking,”

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Travelodge Mt. Rushmore/Keystone
Ranked #12 of 14 Hotels in Keystone
Florida
Level 6 Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Rude Clerk -- Insufficient Parking,”
Reviewed September 7, 2008

The front desk clerk was very rude and discourteous. It is was very apparent that the individual fails to realize who is paying his wage! The are many other places to stay in Keystone and Custer and I would highly recommend trying them versus patronizing an establishment that does not value the customer.

  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank foodisourpassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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330 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Kansas City, MO
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 24, 2008

This hotel is the only one in Keystone with an actual view of Mount Rushmore because of the Black Hills. It's especially beautiful when you can see the Presidents faces lit up at night! It's very economical, clean, and has excellent service from the hotel staff! It's a very simple, small hotel in the middle of Keystone. Not fancy, but we'd definitely stay here again. The staff was very helpful and they cleaned our room often. It's between the two shopping areas so you can either walk up the hill to the mall or down the hill to the mall, and it's right next to a little mini mart for anything you need. Everything is close by. Their continental breakfast is very good. They have danish, cinnamon rolls, cereal, oatmeal, fruit, and your typical array of juices and coffee. They also have a small outdoor jacuzzi and pool, both with views of Mount Rushmore. They don't have private balconies, but they do have one long balcony with outdoor chairs to sit and enjoy the scenery. Also close by is the best restaurant in Keystone! If you stay here you must try Big Time Pizza which I believe is inside the hotel up the street called the Rosebud. It's AMAZING!

  • Liked — The view and the excellent staff!
  • Disliked — The small room.
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KikiB97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Calm
Level 6 Contributor
198 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 17, 2008

Small rooms, and only about 30 parking spaces. So if you come back in late, you have to park a bit away. Noise A/Cs and very small breakfast area. better deals in the area.

  • Liked — Location
  • Disliked — Parking
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MCtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burke, VA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2008

My wife and I were a little hesitant, reading the 2 reviews on this site, but we are REALLY happy we went ahead with booking it. Very clean rooms, a view of Mt. Rushmore from the balcony, heated pool, and jacuzzi say it all! The staff was very friendly...even taking the time to pose our 4-year old's stuffed animals when they made the beds during the day.

The breakfasts are served until 9:30 and included apples, bananas, two kinds of cold cereal, pastries, muffins, coffee (reg/decaf), OJ, and hot water for tea/oatmeal.

Plus, your key-card gives you a discount to breakfast at Oma's German Bakery - a 10-second walk from the front door. The hotel itself is at the end of Main Street, which is pretty small. If you are the walking type, a 10-minute walk will take you from your hotel door to the center of Keystone!

I really recommend this place.

  • Liked — Wi-Fi, Location
  • Disliked — n/a
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MG196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Iowa
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 15, 2007

Booked 3 rooms for family vacation. Stayed in 9 different locations on this trip and this was the worse. Breakfast was coffee & frozen, warmed-up donuts. That was it. No juice, milk or anything. Expensive for type of room. Bathroom was dirty. Lots better looking hotels right around it.

  • Liked — Location
  • Disliked — run down, poor breakfast
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ckritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Keystone hotels

British Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 16, 2006

When we arrived we found that the room rates were $20 less that what we had booked directly with the hotel chain and they promised us the Best Travellers Rate. We were not too impressed and had wished we had not booked ahead as the rate we paid was only $20 less than a much nicer/newer hotel in town. The rooms were average, the bathroom was clean but the overall room had a stale old smell. The outdoor pool was nice but the Mt Rushmore view promised to us was mostly visible with binoculars. If help was needed there was usually a line up at the front desk due to only having one person on staff at the time. The breakfast provided at the nearby restaurant was adequate for the facilities. If I were to go back I think I would pay the extra $20 and stay in a much newer hotel.

  • Liked — Breakfast was provided and the location
  • Disliked — The price was less if you walked in instead of booking ahead
  • Tips/Secrets — Don't book ahead
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Dalbinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Mt. Rushmore/Keystone

Property: Travelodge Mt. Rushmore/Keystone
Address: 522 Highway 16a, Keystone, SD 57751-6001
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Mt. Rushmore/Keystone 2*
Number of rooms: 43
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Also Known As:
Travelodge Keystone Hotel Keystone
Travel Lodge Keystone
Keystone Travel Lodge
Keystone Travelodge

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