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“Pass this one up!”

Railhead Family Restaurant
Ranked #26 of 42 Restaurants in Keystone
Cuisines: American
More restaurant details
Restaurant details
Good for: Kids, Families with children
Dining options: Breakfast, Dinner, Lunch, Buffet, Serves Alcohol, Waitstaff
Kentucky
Level Contributor
386 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 213 helpful votes
“Pass this one up!”
2 of 5 bubbles Reviewed June 6, 2010

Pass this restaurant up and travel to Rapid City if you have to find something to eat. This place has only mediocre food, small variety, terrible service with the feeling they want to get you in and out in a hurry and is HORRIBLY overpriced for the variety on the buffet.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank KentuckyTravelBug80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Visitor rating
    19
    31
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    45
    102
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Red Wing, MN
Level Contributor
59 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Under staffed, dirty, not very good food.”
2 of 5 bubbles Reviewed May 27, 2010

They try to push as many people through here with the minimum amount of staff possible. This place feeds masses of people coming through town on bus trips. I have seen high school lunch rooms much cleaner than this place. The food is not very good. The only thing I MIGHT recommend is the breakfast buffet if you want to fill your guts up with greasy, low quality, breakfast food for the day. It's really hard to ruin breakfast food. This place tries hard to do that, but manages to pull it together enough to be edible.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mcjmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
1 review
“Do Not Eat Here”
1 of 5 bubbles Reviewed May 26, 2010

This was the worst dining experience I have ever had. We were directed to the buffet and not even told about a menu. The only thing that was even mediocre was the salad I had. The instant mashed potatoes were watery, the gravy was out of a can and watery, the corn was swimming in a pool of butter, the fried shrimp were cold and like rubber, the pop was flat, the prime rib was tasteless and the service was horrible. Our waiter never came back to check on us and the offer refills. They just had people coming around taking dirty dishes. Our dishes were still full of food because it was so bad. When I looked around, there were alot of other plates being picked up with plenty of food on them. The bufet was $20 per person (what a rip off). Another couple was so angry about their dining experience, the guy let everyone in the building now and he said he was going to sit outside their door for the next 3 hours telling everyone not to eat there. We decided to eat here because the place was full of diners so we thought it had to be good. After being there for a couple of minutes we realized it was all elderly people on a paid bus tour that included a meal. Apparently the bus tour has an arrangement with this resturant as part of a package deal. I felt sorry for them because they were here one time and probably never coming back. Does not build a good reputation for the Black Hills as a vacation destination with arrangements like that. After eating, we stopped at another store in Keystone. When we told them we of our dining experience, they knew where we ate without even telling them. I was forced to give it a 1 star. It was worth at most 1/2 star.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank aweazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff Wales
Level Contributor
219 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 189 helpful votes
“Give this place a miss if you like good food.”
2 of 5 bubbles Reviewed September 24, 2009

Visited this restaurant one night when staying in Keystone. Thought we would try the buffet. What a big mistake that was the staff, the presentation and the quality of the food was poor.
Sorry I cannot think of any good points.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tafftraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
66 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“TERRIBLE!!”
1 of 5 bubbles Reviewed August 6, 2009

We stopped in to the restaurant at lunchtime. The couple waiting to be seated before us had asked if they were still serving breakfast. About four employees were consulted before a woman told them that breakfast was no longer being served. That couple left and the woman told us that the lunch buffet was about 1/2 an hour from being set up and we were welcome to order off the menu. So we sat down and ordered drinks. Once we got our drinks, we started to order lunch. Our waiter said, "Oh no, you can only order these six breakfast items." and "The lunch buffet is 20 minutes away from being ready." We just paid for our drinks ($16.00 for six people!) and left. By the way, the cashier told us that the buffet was only 5 minutes from being ready. We did not believe him. These people are very confused.

    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank TexasHazelnuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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