I read a review saying that this hotel is under new management, so if that's the case, then the new management is doing a fantastic job!
I was on a road trip with my brother and his family--four of us in all, including a 2 year old. I had made the reservation a couple of months in advance, and when I arrived, the guy at the front desk informed me that, if it was alright with me, he was going to move me from a third floor room to a second floor room, because we were the only ones on the third floor and they were trying to conserve resources. I said that was fine, as long as it had the same set-up that I requested--two queen beds and a sofa. He said it had that, plus a bunk bed.
When we got to our room, we could not believe it! This place was huge! It was definitely larger than my apartment. It had a living room with fireplace, a dining room, a kitchen, a bathroom, and a bedroom. The bunk bed was out in a nook off of the dining room. The place was WAY more than we were expecting, and very well priced.
We didn't have any problems while there, but the staff was always very nice and greeted us whenever we saw them in the hall, so I feel like they would have been receptive to any issues we could have had.
I would definitely stay here again if I come back to Keystone!
- Official Description (provided by the hotel):
- A family-friendly hotel located 2 1/2 miles from Mt. Rushmore, Rushmore Express Inn & Family Suites combines comfort, convenience and elegance for a truly monumental stay. An indoor pool and hot tub, Fitness Center, in-room wifi and a complimentary continental breakfast are just a few amenities that Rushmore Express offers, along with guest laundry and available meeting rooms for groups. ... more less
- Reservation Options:
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- Also Known As:
- Rushmore Express Keystone Hotel Keystone
- Rushmore Express Hotel Keystone