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“Great stay”

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Rushmore Express Inn & Family Suites
Ranked #4 of 14 Hotels in Keystone
Certificate of Excellence
Sioux Falls, South Dakota
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay”
Reviewed June 26, 2012

We stayed in one of the King Suites and were very impressed. The room was very clean and modern. The bed was very comfortable (as far as hotel beds go). Staff was accomodating and friendly. We thought the room rate was reasonable for what you got. We would definately return here again. The only downside, the continental breakfast could use some improvement. It's not that the food was bad, it's just the selection wasn't great (only had dark roast coffee, no pastries, only hot plate was biscuits and gravy, etc)

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TR201254805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Level 6 Contributor
133 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 24, 2012

I highly recommend this hotel! Great for families. Better than most name brand hotels. Lots of space and the staff was fantastic! Friendly, clean, and near lots of Keystone attractions.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank badgergirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Allis, Wisconsin
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2011

My family and I were very impressed with the Family Suite. The room was clean and our family of five never felt cramped. The continental breakfast was a good way to start the day. Also, the close proximity to all activities in the Mount Rushmore area was definitely a plus. Lastly, the staff at the Rushmore Express was extremely helpful. They provided detailed directions to all area attractions and they were always friendly and willing to help. I will recommend Rushmore Express to anyone staying in the Keystone area.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kevin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Paul, MN
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 13, 2011

My husband and 3 children, ages 3-8, stayed here for 4 nights and will probably not stay here again unless they do some renovations. We have stayed in many hotels from Motel 6 to Mariotts, and this one was similar to Motel 6...a little creepy.

First the positive-the room size was great! We were in Room 131 which had 2 queen beds, a nice chair and nice size tv in one part of the room (not many tv channels) and the other area was a living/family room with pull-out sofa, mini-fridge, sink, tv and fireplace. The bathroom was large and the shower was fine. The location was fine-we all walked into town several times and the distance was fine for even my 3 year old. We liked being really close to Mt Rushmore as well.

The negatives: The room smelled icky (don't know how to describe it but a cross between stinky feet and dirty diapers. The bathroom smelled terrible the fan was very weak. There were 3 empty beer cans in a cupboard under the sink and I left them there to see if the cleaning service would get them the next day-they did not so obviously they didn't even check that area. The bathroom amenities were terrible. No soap dish, a cheap looking plastic bag with a few things in it. Plus a ratty looking blue washcloth for women to use to wash off their make-up. It looked tacky and tastless. Also, the breakfast offered is not the greatest. The kids liked the little rolls but they were completely unhealthy. There was oatmeal and bananas that were ok but not many other healthy choices. The hotel could offer some cereals and hard boiled eggs and it would be a big upgrade. The size of the breakfast room was decent. We were always able to get a table.

I think this could be a decent place with changes. The staff were friendly, the room size was great and the pool was ok. Nothing spectacular but to kids any pool is fun. I think the hotel should invest in some professional cleaning staff and get some more classy amenities-not dollar store junk.

Room Tip: As other reviewers stated-the family suites in the back are probably the best.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Coop5FamilyFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody wyoming
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 25, 2011

This hotel is central located in Keystone Rushmore area, it is alittle hard to find, behind the Roosevelt Inn on old cemetary road. It is not by the cemetary though so dont worry, it is average. We stayed in a two queen bed hotel room with out door access. It was a long ways to a tiny pool. The hot tub had way way too much chemical in it and it was not available to us. The breakfst consisted of dollar store sweet rolls that were ALL SUGAR! Their idea ofa hot breakfast was a toaster which you could make a pice of white bread toast. We had money stolen out of our room. We had coffee the first day we were there that was all. We spent 5 days there and would have left if we hadnt pre paid and couldnt get a refund. Not the worst in town but not the best. We had kitty litter and cat food on our floor. Mind you, we did not bring a cat! the room smelled like a sweety arm pit and we tried airing it out but could not get rid of it. The people at the front desk were very rude! We had 4 poeple and asked for 4 towels to shower with because the room came equiped with one, they gave us 2 more that the kids had to share... these were dirty!!!!!! No one spoke english or understood it!

Room Tip: request to not stay in room 104 it stinks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank shellyneff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, tx
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 24, 2011

My husband and I stayed at the Rushmore Express 3 nights last week. I would never stay there again. Though the desk employees were very friendly and helpful, it didn't make up for the way over priced rooms. Don't let the pictures on their website fool you. I don't know where those rooms were, but our room was tiny, poorly decorated and we could hear everything that went on in other rooms. The bathroom was very small, too small. The maids left one tiny bar of soap that was crumbled, no hand towels, the covers under the bedspread were crumpled, room wasn't vaccumed.
Nope, won't be staying there again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank di0215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 18, 2011

Out dated room, tiny bathroom. No water pressure in the shower. Hard to get to sleep because the walls & ceilings are paper thin. I felt like the beds & pillows were worn out & the blanket gave me the creeps.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Karionm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rushmore Express Inn & Family Suites

Property: Rushmore Express Inn & Family Suites
Address: 320 Cemetery Rd, Keystone, SD 57751-2062
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Rushmore Express Inn & Family Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
A family-friendly hotel located 2 1/2 miles from Mt. Rushmore, the Rushmore Express Inn & Family Suites combines comfort, convenience and elegance for a truly monumental stay. An indoor pool and hot tub, Fitness Center, in-room wifi and a complimentary continental breakfast are just a few amenities that the Rushmore Express offers, along with guest laundry and available meeting rooms for groups. ... more   less 
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Also Known As:
Rushmore Express Keystone Hotel Keystone
Rushmore Express Hotel Keystone

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